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Work Background
Process Operations Manager
MicrosoftProcess Operations Manager
Sep. 2024
Sr. Program Manager
SalesforceSr. Program Manager
Oct. 2021 - Sep. 2024Developed and executed on product strategies and performance, to support business growth across Tableau's product portfolio. Led cross-functional teams to drive strategic initiatives, product launches, and promote data-informed decision making, that aligned with business goals.
Sr. Program Manager, Cloud Launch Lead
SalesforceSr. Program Manager, Cloud Launch Lead
Oct. 2021 - Sep. 2024Developed and executed on product strategies and performance, to support business growth across Tableau's product portfolio. Led cross-functional teams to drive strategic initiatives, product launches, and promote data-informed decision making, that aligned with business goals.
Program Manager, Product and Pricing
SalesforceProgram Manager, Product and Pricing
Jan. 2021 - Dec. 2024
Product Lead/Program Manager, Product and Pricing
SalesforceProduct Lead/Program Manager, Product and Pricing
Jan. 2021 - Dec. 2024
Program Manager, Business Operations
JPMorgan Chase & Co.Program Manager, Business Operations
Jan. 2018 - Dec. 2021I led change initiative efforts to automate program dashboards across geographically diverse teams, enhancing operational efficiency and ensuring compliance on 18 critical metrics. Through custom SQL and Tableau dashboards, I provided real-time insights on performance, work order completion, identify gaps, and enable data-driven decision-making. I also partnered with cross-functional teams to understand performance trends and streamline over 12 business processes, resulting in reduction of risk and promoting collaborative and efficient practices. I prioritized product excellent and employed data driven strategies, to achieve measurable outcomes in challenging and ever-changing environments.
Technical Project Manager
JPMorgan Chase & Co.Technical Project Manager
Jan. 2017 - Dec. 2018
Business Analyst/ Project Manager
EricssonBusiness Analyst/ Project Manager
As a Business Analyst/Project Manager, I led complex system implementation projects, showcasing strong leadership, analytical, and communication skills, reporting directly to Executive Leadership Team. I am well-equipped to drive efficiency, and manage impactful projects to completion, in addition to making significant contributions to the organization.
Business Operations Analyst
Baroda Heart Institute & Research CentreBusiness Operations Analyst
Supported process redesign for a regional leader in Cardiac care provider. Collaborated with cross-functional teams for introduction of new program initiatives, showcasing creative and critical thinking and leadership skills. Additionally collected and analyzed data to promote data-driven, informed decisions and project planning.
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