Multiple Hospitality GroupsSenior Operations Specialist
Jan. 1995 - Jan. 2012Washington, DCMy career in hospitality began in 1988, working as a dishwasher and busser, where I learned the fundamentals of service, teamwork, and the operational rhythm of restaurants from the ground up. That early exposure built a practical understanding of how every role contributes to the guest experience and the financial health of an operation. I progressed into the culinary side of the industry, spending 10 years working as a chef, developing skills in kitchen operations, menu execution, cost control, and team leadership. The kitchen became the foundation for understanding product integrity, production systems, and the financial impact of food cost discipline. From there, my career evolved into hospitality leadership roles across high-volume and corporate foodservice environments, including positions as General Manager, Regional General Manager, Director of Catering, and Kitchen Operations Manager. In these roles, I oversaw complex operations with full P&L responsibility, managing budgeting, pricing strategy, labor modeling, inventory systems, and compliance. Over the past 17+ years, I have worked across multiple sectors of the industry — including restaurants, bakeries, catering, institutional dining, and corporate hospitality — gaining extensive experience in large-scale, high-performance service environments. My professional journey includes leadership roles with organizations such as: • Thompson Hospitality • Clover Foodservice • Firehook Coffee & Bakery • Sodexho at the World Bank • DC Central Kitchen • US Foodservice • Mount Vernon Inn This career path — from entry-level positions to executive leadership — has shaped a practical, systems-driven approach to hospitality management. It is this perspective that now informs my work helping restaurants and hotel F&B operations build structured operational systems, financial discipline, and sustainable performance.