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Work Background
Granite TelecommunicationsDirector of IT Infrastructure
Sep. 2022 - Dec. 2025Quincy, Massachusetts, United States• Led a multi-year enterprise technology transformation, after initial assessment revealed technical debt, expanded scope beyond infrastructure to include security, data, reporting, networking, architecture, and service operations across a regulated telecom environment.
• Designed and executed migration from on-prem data centers to Google Cloud Platform and Oracle Cloud, delivering a zero-disruption cutover widely praised by executives and partners.
• Partnered with the CFO to define cloud economics, budgets, and 3–5-year technology roadmaps, driving $11M in projected 5-year savings.
• Stabilized customer-facing platforms by replacing reactive operations with proactive, 24/7 monitoring and redundancy, reducing system availability issues.
• Built security organization, embedding zero-trust and DevSecOps principles across infrastructure and CI/CD pipelines; implemented modern SIEM, identity-first access SSO, vulnerability scanning, and established SOC 2 roadmap.
• Revitalized data and reporting function by migrating legacy databases and analytics platforms to cloud-native architectures and modern BI tooling, reducing revenue and operational report runtimes from 24 hours to less than 3 hours.
• Introduced Granite’s AI Center of Excellence and delivered AI-driven automation initiatives, including billing transformation using Google Document AI that improved invoice accuracy, reduced manual processing, and lowered customer billing complaints.
• Modernized end-user computing/collaboration by replacing legacy telephony with MS Teams Phones, deploying 2K+ laptops with Intune and endpoint security, enabling secure, scalable remote work across enterprise.
• Achieved the Julie Epps Service Award and Miami Presidents Club induction.
CatapultDirector of IT & Cloud Operations - Global
Jun. 2017 - Dec. 2021Greater Boston Area• Reported directly to the CTO/COO with end-to-end responsibility for global IT, cloud, and data center operations across the Americas, EMEA, and APAC, supporting a high-growth sports analytics SaaS platform.
• Built and led the company’s first 24/7 global IT and cloud operations organization, establishing “sun-never-sets” monitoring and always-on availability for customer-facing products.
• Served as operational cybersecurity lead, designing and implementing ISO 27001- and GDPR-aligned security programs, incident response capabilities, enterprise SIEM, and company-wide employee security training.
• Played a central role in post-acquisition integration following Catapult’s acquisition of XOS, scaling infrastructure, security, and operating maturity across a previously startup-style organization.
• Consolidated and optimized global AWS environments through enterprise agreements, reserved instances, and governance controls, reducing cloud spend by ~30% while improving reliability and visibility.
• Eliminated shadow IT and instituted the company’s first unified global technology budget, reducing SaaS spend by 20% and improving security and financial controls.
• Founded a global Agile DevOps chapter and led multiple international office buildouts, relocations, and cloud migrations, embedding operational readiness, security, and change management into CI/CD pipelines.
XOSDirector of Information Technology
Jun. 2016 - Jun. 2017Greater Boston• Led a major data center footprint reduction by migrating approximately 1.5 petabytes of video and analytics data to cloud storage, reducing asset retrieval times from hours to minutes and cutting infrastructure costs by 50%.
• Established enterprise IT governance, training programs, and operational frameworks to support rapid growth, platform scalability, and acquisition readiness.
• Delivered comprehensive technology due diligence and integration planning that directly supported the successful acquisition of XOS by Catapult Sports.
XOS DigitalSenior Data Center Engineer
May. 2013 - Jun. 2016Greater Boston• Managed 24/7 operations for mission-critical data center environments supporting flagship sports analytics platforms used by professional leagues and global media partners.
• Architected high-availability and disaster recovery solutions that safeguarded core revenue-generating systems and minimized customer downtime.
• Reduced annual data center operating costs by ~20% through virtualization, hybrid cloud adoption, and infrastructure modernization.
Detwiler Fenton & Co.Information Technology Manager
May. 2008 - May. 2013Boston, Massachusetts, United States• Led IT operations for a highly regulated financial services firm, partnering closely with executive leadership and compliance officers to ensure secure, audit-ready systems supporting trading and client operations.
• Secured $165K in annual cost savings through vendor renegotiations, technology standardization, and disciplined budget management while improving reliability and security posture.
• Oversaw SEC and FINRA audits, business continuity planning, and enterprise security policies, and executed seamless headquarters relocation and subsidiary office buildouts with zero downtime.
Detwiler Fenton GroupSystems Administrator
Dec. 2003 - May. 2008• Supported enterprise systems, networks, and end-user computing across multiple regional offices within a regulated broker-dealer environment, maintaining high availability and compliance.
• Implemented and maintained regulatory data retention, archiving, and disaster recovery controls, strengthening audit readiness and operational resilience.
College of Engineering - UMLAssistant Systems Administrator
Sep. 2000 - Dec. 2002
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