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Work Background
TraceAir TechnologiesLead Product Manager
Sep. 2022San Francisco Bay AreaTraceAir empowers builders and contractors to complete construction projects on time and within budget through digitization. Utilizing drone data collection methodology and powerful analytic software tools, our customers have a unique and dynamic view into their projects. - Directed product and process changes of cross-functional production teams across Customer Success, Operations, Sales, Marketing, Finance, and GIS - Curated and led two development teams (12+ engineers) to deliver scalable products - Drove 4× company growth in 2 years through product and operational excellence
ElectroNeekProduct Owner (PLG/Billing)
Dec. 2021 - Aug. 2022San Francisco Bay AreaElectroNeek (YC W20) enables IT Service Providers to deliver Hyperautomation to over 200M+ SMBs through no-code tools, partner-focused support, and innovative business models.
Its customers range from boutique automation-as-a-service newcomers to global enterprises like Xerox, Compasso, and Ricoh. - Owned and prioritized the Billing and Product-Led Growth (PLG) backlog, ensuring alignment with business goals
- Led an operations-focused product group, driving efficiency and scalability across internal processes
360DialogHead Of Operations
Jun. 2020 - Apr. 2021Berlin, Germany360dialog is the leader in WhatsApp solutions, powering messaging infrastructure for 40,000+ brands and enabling millions of conversations worldwide. Its analytics platform provides visual insights into conversational behavior, helping marketers understand what drives conversions on WhatsApp. - Drove 5× growth in activations within 9 months
- Achieved break-even in under 9 months through focused product and growth initiatives
- Reduced average activation time by 2.5×, improving customer onboarding and retention
- Led a product group of 5 people, owning the product backlog and knowledge base to align delivery with business goals
ChatFirst & DreamtimCo-Founder / CTO
Nov. 2015 - Jun. 2020ChatFirst is a boutique agency building agentic AI solutions for enterprise. We focus on HR Tech and Customer Support, helping global leaders streamline operations with intelligent automation. - Trusted by clients from S&P 100 and top players in retail and telecom, with 5+ years LTV
- Fully bootstrapped, with a track record of delivering enterprise-grade solutions without outside capital
- Built and led a cross-functional team of 10 engineers, product managers, and support specialists to design, ship, and scale AI systems
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