Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
MemoryCareAIChief of Staff
Jul. 2024Los Angeles Metropolitan AreaTechnology-driven pre-seed startup addressing the growing memory care crisis • Head of strategy and internal operations
StealthFounder and CEO
Oct. 2022 - Jul. 2024Los Angeles, California, United StatesInnovative delivery technology for guaranteed delivery and enterprise-level AI tools • Grew team from 2-6, successfully created MVP, and set product vision and strategy • Sold for over $1m within 2 years
SoLo FundsSenior Product Manager
Jul. 2022 - Oct. 2022Los Angeles, California, United States• Managed roadmap and product strategy for Payments team to develop new products for small-dollar loan marketplace
• Led development of Wallet and Neo-bank functionality that increased overall revenue by 35%
• Implemented Agile methodologies to create and manage product strategy and roadmap, setting success metrics and tracking them by implementing and actively monitoring multiple dashboards
• Led daily scrums, weekly sprint planning meetings and post-mortems, and weekly status reports for a company-wide audience to align stakeholders
• Reduced bug backlog by 50% by implementing and communicating company-wide bug management processes
• Head of product testing, reducing waste by 20% through extensive documentation and feature iteration
Integral StrategiesPartner and Executive Coach
Jan. 2022I work with passionate people who want to connect deeply with themselves, their values, and their teams; I help people discover their true potential and learn how to live it
Rock To Recovery®Program Administrator
Jul. 2021Los Angeles, California, United States• Write and perform songs with at-risk youth to help overcome addiction and heal from trauma
CORE (Community Organized Relief Effort)Product Manager
Jan. 2021 - Dec. 2022Los Angeles Metropolitan Area• Brought COREConnect, a web-based application that connects those in need with community resources, from 0 to 1 in a successful delivery and launch
• Developed product vision and strategy by performing extensive user research and organizing cross-functional team brainstorm and design sessions
• Designed and mapped UX / UI flows, gathering feedback from users and working closely with design team to incorporate suggestions
• Set success metrics and data collection processes, and reported weekly on progress and challenges to executive team
• Built product roadmap and wrote PRD after defining product requirements and assessing team capabilities
• Managed roadmap and timeline, organizing two-week sprints, leading daily SCRUMS, and holding regular post-mortems to assess and adapt our processes
• Aligned stakeholders through regular presentations to large audiences, continually summarizing complex problems and communicating next steps
• Continually reviewed business processes, improving team efficiency by over 200% through iterative process improvement
CORE (Community Organized Relief Effort)Director of Operations, West Valley
Apr. 2020 - Jun. 2021Los Angeles Metropolitan Area• Head of all site operations for one of LA’s largest COVID-19 testing and vaccination sites
• Led and managed over 200 employees and volunteers
• Designed physical and electronic processes from the ground up using innovation principles such as Design Thinking and Jobs To Be Done framework
• Increased site throughput by over 300%; testing and vaccinating over 3,000 patients per day
• Oversaw utilization and distribution of over $1m of grant funding designated for key underserved populations across the USA, including strategy, execution, and assessment
• Implemented rigorous processes and deep data analysis to maximize impact, improving the lives of over 1m people in need across the country
• Responsible for KPI management, goal tracking, and reporting of all product development and program implementation to development team, internal stakeholders, and executives
• Managed interdisciplinary partnerships, including design, legal, service organizations, community partners, and grant donors
Exela TechnologiesDirector of Product Strategy
Sep. 2019 - Mar. 2020Santa Monica, CA• Drove innovation transformation strategy for Exela's $500m+ financial product portfolio alongside a cross-functional, global team
• Product Manager for Exela’s financial automation products, including order to cash, procure to pay, KYC/AML, robotic process automation, and machine learning tools • Led corporate innovation meetings with Fortune 100 clients for high-margin financial products as subject matter expert
• Acted as strategy consultant for clients, building go-to-market strategy and competitive analysis and overseeing implementation and go-live
eBayProduct Owner, eBay Managed Delivery / Global Shipping Program
May. 2015 - Nov. 2018San Jose, CaliforniaProduct Owner - eBay Managed Delivery • Designed and implemented industrial automation effort to implement $500M SaaS fulfillment business for eBay North America
• Owned and led the solution from inception to launch
• Managed business partnerships with top courier companies, technology companies, 3PLs, and fulfillment centers
• Created operational and product requirement documents, strategy roadmap, financial model, and business plan
• Managed product development and reported regularly to executive team
• Led all research and development that informed product strategy, as well as market testing and pilots Program Manager - Global Shipping Program • Analyzed operational defects, streamlining processes to reduce errors by 30%
• Increased department revenue by over $1M using data-driven decision-making
• Directed marketing videos, wrote copy for social engagement, and implemented social listening program • Developed user-focused research campaigns to validate strategic decisions
• Implemented UX changes that decreased user churn by 25%
• Designed and led Asset Recovery Program, saving department over $250,000 annually
eBay IncMBA Intern
Jun. 2014 - Aug. 2014San Jose, California• Led effort to reduce transactional defects for global shipping program
• Presented recommendations to eBay Leadership to improve customer experience
New Haven Symphony OrchestraBoard Member
Sep. 2013 - May. 2015New Haven, CT
Yale UniversityYale School of Management Class of 2015
Aug. 2013 - May. 2015• Class Speaker
Morgan StanleySenior Fund Services Associate, 3rd Party Hedge Fund Administration
Oct. 2010 - Sep. 2013Purchase, NY• Principal point of contact for hedge fund managers and investors, facilitating $20M+ in transactions per month
• Managed compliance and CRM for all funds, enforcing the highest ethical and regulatory standards for eight hedge funds; with $8B+ AUM • Managed a collaborative global team, coordinating daily with members in Mumbai, Dublin, Glasgow, and New York, and working closely with departments including Accounting, Legal, Tax, Business Analytics, and IT
• Conducted testing of new software system features, recommending changes reducing user error risk 90%
• Helped test and develop proprietary software and led global innovation initiative.
Morgan StanleyInvestor Relations Assistant
Dec. 2007 - Oct. 2008• Contributed to the testing development of organizational vaulting and actioning software, working with multiple departments, including IT and Legal
• Collected and prepared AML documentation for investors, and ran background checks on potential and existing investors
• Created audit reports and prepared audit requests, and prepared and synchronized redemptions, subscriptions and transfers
DC ComicsDC Direct Coordinator
Aug. 2006 - Mar. 2007• Principal copywriter for DC Direct. Extensively researched literature in DC library and worked with brand managers to create copy for posters, action figures, collectors' cards, statues, and press releases consistent with the DC brand
• Created profit and loss reports for all DC Direct products
• Supervised DC Direct schedule from development to shipping
Harlem ShakesKeyboardist
Jan. 2004 - Nov. 2009• Utilized social media to monitor and increase ticket, album, and merchandise sales by cultivating fan relationships, monitoring and responding to feedback, and providing brand-consistent, original content on various social media platforms • Negotiated both national and international record deals and coordinated national tours with bands including Vampire Weekend, Passion Pit, Deerhoof, Tapes ‘n’ Tapes, and Tokyo Police Club
• Licensed songs to TV shows including Gossip Girl and Veronica Mars and to ad campaigns for companies including Ford and Nike
• Cultivated relationships with industry influencers to secure placement of mentions, interviews, articles, etc.
• Albums (Burning Birthdays, 2007 and Technicolor Health, 2009) sold over 15,000 copies worldwide, garnering mentions in outlets such as Spin, Rolling Stone, Pitchfork.com, and BrooklynVegan.com
Intch is a Professional Networking App for the Future of WorkSee more people like Kendrick on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
539241 people
21
Education Consultant
15
Human Resources @ UB Greensfelder
15
Principal Consultant @ Marketing Endeavors Strategic Consulting
135915 people
15
Principal Consultant @ Marketing Endeavors Strategic Consulting
42
Senior Mining Engineer @ Riot blockchain
62
CEO /Co-founder @ The James Ruff Group/ HardMoney Loans