City of HopeSenior Director, Research Business Operations
Jul. 2016 - Jun. 2019Duarte, California• Responsible for implementation of operational and financial goals, processes, tools, and metrics, and oversight of all departmental research activities, including grant/contract submission, post-award administration, purchasing and travel authorizations, faculty and staff onboarding, annual faculty and staff performance evaluations, annual budget exercises, and all departmental operational activities. • Responsible for effective recruiting, hiring, developing, training and leadership of research administration staff team of ~100 overseeing a $100MM extramural research portfolio across 300 faculty. • Provide management, oversight, and engagement of 7 Business Directors, 19 Business Managers, and their Analysts and Administrative Support staff, spearheading continuous improvement efforts in processes, resources, and tools. • Implemented interdepartmental project Closeout Procedure, including clearing of encumbrances. Spearheaded a simplified security model within financial reporting systems, and serve as client stakeholder in project reporting upgrade initiative. • Expanded and aligned departmental job descriptions and devised a consistent approach for screening and interviewing candidates. Completed a comprehensive realignment of departmental performance goals. Originated weekly rounding of key performance metrics, led by departmental business managers. • Represent City of Hope and Beckman Research Institute at national forums and meetings.