Grey South AfricaClient Service Director
Apr. 2021 - Nov. 2025City of Johannesburg, Gauteng, South AfricaLead a Client Service division of 10 professionals managing a R300 million marketing portfolio across Heineken’s (previously Distell) premium beyond beer brands (Savanna, Hunter’s, Bernini, Amarula, Scottish Leader, Viceroy, Corporate Brand, ROA brands).
• Direct TTL marketing communications and integrated campaign development across traditional, digital, and experiential channels.
• Strengthen strategic partnerships with senior client stakeholders and agency leadership teams.
• Drive departmental profitability, resource allocation, and operational efficiencies.
• Oversee talent development, succession planning, and transformation initiatives.
• Ensure alignment of creative, strategic, and financial goals to maximize ROI and brand impact.