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Work Background
Santander Bank Polska (via B2B)Lead Business Analyst
May. 2025Since May 2025, my responsibilities in SBP have officially expanded to include Lead Business Analyst duties, such as:
• Supporting backlog creation and prioritisation with the Product Owner
• Assisting in task allocation across the delivery team
• Conducting quality control for documentation and deliverables
• Acting as Product Owner when required, ensuring alignment between business priorities and development work
Santander (via B2B contract)Senior AML Consultant | Business Analyst
Nov. 2022Warszawa, Woj. Mazowieckie, PolskaBusiness-side consultant and AML SME within a global transformation programme, bridging business, regulatory and technology to optimise CDD/KYC/AML processes and platforms. • Coordinated BA workstreams across CDD/AML initiatives; aligned backlog and priorities with the Product Owner and tech leads (Product Ownership, Delivery Management). • Led stakeholder workshops to drive decisions, translated outcomes into clear user stories and acceptance criteria (Team Leadership, Change Management). • Mentored junior analysts and established review checklists/templates; performed QC of BA artefacts to ensure consistency and regulatory traceability (People Management, Delivery). • Designed end-to-end CDD processes incl. AML risk scoring, document handling and typology-driven onboarding & ongoing due diligence (Product Ownership). • Performed inherent/residual risk assessments across products, informing TM scenario logic and control prioritisation (Change & Delivery). • Ran comprehensive audits of AML data flows and lineage, resolved mapping gaps, and ensured alignment with privacy/regulatory expectations. • Developed risk matrices and segmentation logic; contributed specifications for screening and onboarding orchestration. Acted as a mediator between Compliance, Business and IT, safeguarding AML integrity while enabling agile delivery and adoption of process changes.
Danske BankSenior Financial Crime Risk & Control Officer in Asset Management
Nov. 2021 - Nov. 2022Warszawa, Woj. Mazowieckie, PolskaProvided financial crime risk advisory and led the design of product-level risk frameworks for Danske Bank Asset Management, ensuring alignment between regulatory expectations and asset management operations. Acted as a bridge between compliance, risk, and operational teams to deliver scalable AML risk models and classification frameworks. • Led the end-to-end development of a product-based financial crime risk assessment tool, integrating inherent risk factors, typologies, and control effectiveness across fund products and distribution channels (Delivery Management). • Coordinated multi-jurisdictional AML risk assessments, ensuring consistent methodology and reporting across the Group (Change Management). • Mentored junior analysts on risk assessment techniques and classification logic, establishing best practices and templates for consistent outputs (People Management). • Consolidated and optimised fragmented product risk repositories, improving classification logic and supporting internal audit & supervisory review readiness (Product Ownership). • Collaborated with local and group compliance teams to integrate intermediary-specific risk drivers (e.g., cross-border distribution) into the customer risk rating model (Stakeholder Management). • Mapped financial crime typologies to control frameworks, delivering actionable recommendations for enhancements. • Prepared governance materials and regulatory documentation for senior stakeholders, ensuring traceability of methodology and readiness for inspections. • Advised senior management on FATF, EU AMLD, and local supervisory expectations, ensuring consistent interpretation and adoption of risk frameworks across the organisation.
NatWestSenior Subject Matter Expert
Nov. 2018 - Oct. 2021Warszawa, Woj. Mazowieckie, PolskaServed as AML Subject Matter Expert, leading process design, regulatory change implementation, and system migration initiatives. Acted as the bridge between compliance, onboarding, and operational teams to deliver new AML/KYC capabilities and ensure seamless transition to updated platforms. • Led the translation of FATF, FCA, and EU AMLD requirements into actionable business logic for multiple regulatory and process change projects (Change Management). • Acted as advisory lead to the 1st Line of Defence, enabling informed decision-making on complex CDD cases involving exceptions or non-standard flows (People Management). • Directed the AML system migration for Relationship Management Approval processes, ensuring data integrity, operational continuity, and successful platform adoption (Delivery Management). • Supported transaction monitoring logic updates, validating typology coverage and prioritising scenarios based on risk impact. • Designed and enhanced KYC/CDD risk models, covering country risk, product exposure, and control mapping (Product Ownership). • Coordinated stakeholder engagement across compliance, onboarding, IT, and operations to align expectations and accelerate delivery (Team Leadership). • Authored and reviewed documentation for internal controls, onboarding flows, and enhanced due diligence procedures, ensuring audit readiness and regulatory compliance.
NatWestSenior AML Analyst – CDD (Correspondent Banking & Quality Control)
Oct. 2016 - Oct. 2018Warszawa, Woj. Mazowieckie, PolskaHeld a senior CDD role that evolved from conducting enhanced due diligence (EDD) on financial institutions in correspondent banking, to acting as a quality checker for CDD files of corporate clients. The role combined deep regulatory analysis with mentoring and quality assurance responsibilities. Correspondent Banking (initial focus):
– Conducted complex CDD/EDD reviews for financial institutions, including correspondent banking relationships, nested structures, and PEP exposure.
– Analysed AML/CFT risks in institutional onboarding, including country risk, sanctions, and adverse media triggers.
– Investigated ownership structures of offshore entities and assessed reputational and regulatory risks.
– Escalated cases with significant compliance concerns to 2nd Line and legal where appropriate. Quality Control (later phase):
– Performed quality checks on CDD files prepared by other analysts for corporate customers, ensuring alignment with regulatory expectations and internal policy.
– Provided coaching and structured feedback to junior analysts and new team members.
– Supported internal audit preparations by documenting review outcomes and identifying repeat quality issues.
– Recommended procedural improvements based on quality review insights and compliance gaps.
RBSCDD Analyst – Onboarding & KYC
Oct. 2013 - Oct. 2016Delivered KYC and CDD onboarding for corporate clients across various sectors, ensuring accurate documentation, risk profiling, and ownership verification in alignment with internal and regulatory standards. Key responsibilities & achievements: – Collected and analysed onboarding documentation for legal entities, including certificates of incorporation, ownership structures, and business licenses.
– Verified Ultimate Beneficial Owners (UBOs) and validated control structures using corporate registries and third-party tools.
– Assessed initial AML risk rating based on product, geography, customer type, and purpose of the relationship.
– Supported event-driven reviews (EDR) and periodic refreshes by updating client profiles and reviewing changes in ownership or risk profile.
– Interacted directly with Relationship Managers (RMs) to resolve documentation gaps and explain KYC policy requirements.
– Collaborated with internal teams on onboarding system enhancements and supported data migration by validating transferred CDD records.
– Maintained full audit trail and justification logs for customer acceptance or escalation decisions.
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