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Work Background
Board Director & West Coast Chair
Friends of Young Enterprise Northern Ireland Foundation IncBoard Director & West Coast Chair
Jul. 2025San Francisco Bay AreaAs West Coast Chair and Board Director, I lead fundraising, partnerships, and outreach to support the Foundation’s mission of empowering young people in Northern Ireland — especially from disadvantaged backgrounds — through entrepreneurship, financial literacy, and digital innovation. Drive U.S. fundraising and diaspora engagement, targeting $250K+ annually to expand youth programs. Build partnerships with business leaders and mentors to support entrepreneurship and career readiness. Champion initiatives that provide life-changing opportunities to thousands of young people each year.
Executive Advisor
PhishCloud Inc.Executive Advisor
Mar. 2025San Francisco Bay AreaSupporting PhishCloud in building its professional services function, the cornerstone of future Cyber Fusion Services revenue. Advising on strategy, go-to-market design, and talent build-out to align OT/IT security postures and deliver scalable, revenue-generating managed services.
AI Operations, Search Platforms
GoogleAI Operations, Search Platforms
Aug. 2024Mountain View, California, United StatesLeading Intelligent Operations across Google Search Platforms, shaping how AI and automation enhance performance, reliability, and user experience for one of the world’s most scaled products. My role focuses on: AI & GenAI Integration – driving intelligent systems into core operations to optimize platform reliability, scalability, and engagement. Enterprise-Scale Operations – architecting processes and frameworks that support billions of daily queries with efficiency and trust. Cross-Functional Leadership – leading partnerships across engineering, product, and operations to deliver measurable, global impact. Vendor & Partner Collaboration – working with global vendor organizations to scale operations, integrate AI solutions, and ensure seamless service delivery across diverse teams and regions.
AI-Powered Operations Lead, Search Platforms
GoogleAI-Powered Operations Lead, Search Platforms
Aug. 2024Mountain View, California, United StatesLeading Intelligent Operations across Google Search Platforms, shaping how AI and automation enhance performance, reliability, and user experience for one of the world’s most scaled products. My role focuses on: AI & GenAI Integration – driving intelligent systems into core operations to optimize platform reliability, scalability, and engagement. Enterprise-Scale Operations – architecting processes and frameworks that support billions of daily queries with efficiency and trust. Cross-Functional Leadership – leading partnerships across engineering, product, and operations to deliver measurable, global impact. Vendor & Partner Collaboration – working with global vendor organizations to scale operations, integrate AI solutions, and ensure seamless service delivery across diverse teams and regions.
Telecoms, Media & Technology (TMT)
DeloitteTelecoms, Media & Technology (TMT)
Dec. 2021 - Aug. 2024San Francisco Bay AreaGrowing Deloitte's Engineering Services practice with the world's largest technology clients.
Trust and Safety
DigiModTrust and Safety
Jul. 2020 - Dec. 2021San Francisco Bay AreaDigiMod is a full-spectrum Trust and Safety business, created to work in partnership with companies as they navigate the diverse, digital world in which we live today.
Software & Platforms
AccentureSoftware & Platforms
Aug. 2013 - Jul. 2020San Francisco Bay AreaTrust and Safety Technology Practice Lead for Accenture’s Software & Platform Industry. Global Lead for Developer Ecosystems.
Product Owner
REEDProduct Owner
Dec. 2011 - Aug. 2013Covent Garden, LondonLead the Product teams at Reed, in partnership with the Business Team, Technical Team, Infrastructure & Engineering Team and Reed Leadership to deliver innovative and continual improvements across all digital products and services.
Mobile Banking
Santander UKMobile Banking
Jan. 2010 - Dec. 2011Milton Keynes, United KingdomBridge the gap between business teams and technical teams across large scale digital transformation.
Founder / Head Of Business Operations
NI Print LtdFounder / Head Of Business Operations
Aug. 2003 - Jan. 2010Belfast, United KingdomResponsible for planning, directing and coordinating all organizational operations, with a focus on improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies. Previously held roles include Design Lead.
Founder & CEO
wheretotonight.comFounder & CEO
Sep. 2000 - Aug. 2003Belfast, United KingdomEstablished an online marketing and digital promotion company within the Irish M&E industry, from conceptual strategy and design through operationalization and expansion to acquisition.

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Program Manager: Strategic AI Operations Leader
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