Josh Gossett

Self employed

Data Entry AssociateTyping SpecialistData Entry SpecialistSecurity AnalystData EntryLive ChatChat SupportHelp Desk SupportCustomer ServiceTech SupportProject ManagerSystem AnalystIT

Experienced IT Support Technician . With over 12 years of experience in IT support roles, including positions as a Help Desk Technician and Senior System Analyst, I am confident in my ability to contribute effectively to your team. At Goodwill Industries of Middle Tennessee, I completed scheduled and ad hoc maintenance for workstations across corporate and retail locations, supported Active Directory environments, and configured VLANs for VoIP phone systems. My role as Senior System Analyst involved providing IT support for operating systems, managing procurement and deployment of new workstations, and assisting with VoIP phone system implementation. These experiences have equipped me with the skills to monitor systems, execute change requests, and provide both onsite and remote troubleshooting, as outlined in the job description. I believe my background in technical support and my proactive approach to problem-solving can contribute to maintaining seamless IT operations and enhancing client interactions. I am enthusiastic about the opportunity to support your mission and help drive innovation within your team. Thank you for considering my application. I look forward to discussing how my expertise can contribute. Sincerely, Josh Gossett

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