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Work Background
Hotels Construction CompanyProject Finance Specialist
Oct. 2024Greece• Advising a new 5★ hotel project in Paros on pre‑opening SOPs across Rooms, F&B and Finance; drafting critical‑path timelines to opening.
• Managing finance workstreams: banking liaison, payments, cost control, invoicing, subsidy applications with the Ministry of Development, and coordination with external CPA auditors.
• Owner‑side coordination between construction, procurement and operations ensuring budget adherence and timely handover.
Athenaos Luxurious TransferProject Consultant
Nov. 2023 - May. 2024Athens, Attiki, GreeceAs a Project Consultant at Athenaos Luxurious Transfer, a client of Mentors Hospitality, I played an instrumental role in establishing and streamlining the company's operations within the luxury transportation and travel industry from November 2023 to May 2024. • One of my primary responsibilities was developing a comprehensive business plan • Recognizing the importance of a skilled workforce, the recruiting qualified drivers • I coordinating with external technicians to ensure all necessary infrastructure, including IT systems, communication networks, and operational software.
• Furthermore, I meticulously participated in the procurement and delivery of the company's fleet of luxury vehicles. From conducting extensive research and negotiating with suppliers to overseeing the final delivery. • A significant accomplishment was, introducing the company to almost 50 hotels in the Attica region. Additionally, I forged relationships with tour operators, both locally and internationally.
• I honed my skills in navigating the complexities of the transportation and travel industry, particularly in understanding and interpreting the relevant legislation. My ability to multitask, prioritize, contributed to the company's successful launch.
• One of the most rewarding aspects of this role was the opportunity to be involved in building a company from the ground up. Witnessing Athenaos Luxurious Transfer transition from a concept to a fully operational and functional business was a testament to the hard work and dedication of the entire team.
Boutique Hotel DreamboxHotel Manager
May. 2022 - Oct. 2023Mykonos, Southern Aegean, Greece• Oversaw day‑to‑day operations; inspected F&B and cleanliness standards across the property; ensured H&S compliance and weekly reporting to ownership.
• Coordinated suppliers and local partners; led interviewing, hiring and performance management across departments.
• Collaborated with sales on rate adjustments to maximise profitability.
Key achievements:
• Positive OTA reviews +40% YoY; staff retention +50%; guest complaints −50% pre‑season prevention.
• Optimised housekeeping & maintenance productivity with stable standards and leaner staffing.
RemaxReal Estate Agent
Jan. 2021 - May. 2022Athens Metropolitan Area
Kinsterna HotelGeneral Manager
Feb. 2020 - Nov. 2020Monemvasía, Peloponnese, GreeceChampioned implementation of comprehensive COVID precautionary procedures for both personnel and guests, ensuring proactive training for staff well in advance. Played key role in training and development of new team members, facilitating smooth integration and contributing to professional growth and development. Performed regular performance evaluations, providing constructive feedback and coaching to team members to enhance skills, performance, and overall job satisfaction.
● Slashed F&B costs by 10-20% through strategic vendor negotiations, contributing to improved overall cost efficiency.
● Enhanced intercommunication among department heads by introducing technological means thus resulting in 40% reduction in daily time meetings and calls, whilst expediting guest service delivery.
● Increase Tripadvisor score from 4,8 to 5 by involving all personnel in guest satisfaction procedures.
● Personal involvement during VIPs stay ensuring high end satisfaction.
Grecotel Hotels & ResortsGeneral Manager
Apr. 2019 - Dec. 2019Kos, Southern Aegean, GreeceLed processes leading to attainment of coveted 5-star rating from Hellenic Hotel Chamber. VIP guest reception. Implemented and maintained stringent quality control measures to assure adherence to industry standards, regulations, and best practices. Executed duties in adherence to Grecotel's established SOPs and protocols within hotel chain, as well as participated in routine internal audits.
● Acted as owner's representative at municipality council meetings, providing insights on enhancing Kos touristic product.
● Fostered public relations and efficiently resolved issues by initiating contact with local vendors and heads of Kos authorities.
● Increase of scores at Holiday Check and at TUI Quality Net by 5,9% each since last summer season.
Hotel Mistral 5*CEO & General Manager
Oct. 2008 - Oct. 2018Rhodes, GreeceSpearheaded enhancement of guest experience and fostered positive hotel rapport through creation and implementation of guest service standards and procedures. Ensured execution of facilities overhauling processes by overseeing and co-ordinating multiple key contractors. Catalysed implementation of hotel facilities renovation through hands-on leadership support to department heads. Oversaw maintenance and accuracy of all company records and documentation, ensuring compliance with company policies, and legal requirements. Led research and executed SWOT analysis to position hotel in market relative to other establishments in area.
● Drove business volume and increased profit margins by implementing strategic contract and sales management approaches.
● Achieved business success by crafting and executing impactful hotel management plans aligned with organisational objectives.
● Delivered remarkable 33% revenue growth in 2016, followed by subsequent 12% turnover increase during next summer season by expanding the hotel's customer base.
● Implemented and oversaw annual F&B budget, successfully achieving 5% reduction in expenditure despite overall market increases and effectively maintaining low costs.
● Formulated, implemented, and revitalised employee engagement and management processes, driving notable improvements in efficiency and effectiveness.
● Retained remarkable 70% enhancement in hotel revenue within the first year of attaining five-star status, accomplished through refinement of customer/guest service delivery.
● Keeping close contact with Tour Operators contracting Managers
Kesisoglou StockShopkeeper & wholesales rep
Mar. 2003 - May. 2010Rhodes, Southern Aegean, GreeceEnvisioned and instituted wholesale management strategies to accelerate growth of sales revenue and profitability norms within challenging condition.
DIRECTOR OF WHOLESALE DPT (2003 to 2010)
Designed and implemented inventory control and selling techniques and methods to improve sales growth. Sold imported modern gifts made by porcelain or crystal, including cutlery sets and kitchen items.
• Initiated products distribution procedures: sold older merchandise to shops across Athens, Crete, and islands of Dodecanese.
Mistral hôtelHotel Manager
Jan. 1997 - Oct. 2002Kolymbia Rhodes
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