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Work Background
Poligon ConsultingInnovation Advisor | Founder
Sep. 2024Zagreb Metropolitan AreaGuiding companies to develop innovation capabilities and implement complete innovation system for turning ideas to profitable products & services based on solid and scalable business models.
Raiffeisenbank HrvatskaAgile Coach
Sep. 2021Zagreb, CroatiaExperienced Agile Coach with a passion for systems thinking, innovation and organizational design optimized for adaptivity. Partnering with Transformation team to lead and enable adaptive organizational change. I work closely with agile teams, senior management and Board members to further improve organizational efficiency and foster true adaptivity at every level. Skilled in developing innovation capabilities and processes, I also help organizations design and implement effective business model innovation and value proposition strategies. Advocate for systems thinking, distributed decision-making, collaborative models, mindset shift and sustainable practices to create resilient and high-performing organizations that are future-ready.
A1 Hrvatska d.o.o.Agile Coach - Enterprise division, Business Development
Oct. 2016 - Sep. 2021Zagreb- Agile coach in A1 Enterprise Division - Agile product development of many internal software applications used in Enterprise B2B Sales by Key Account Managers and Operations - Agile product development Scrum business team member - working on process automation, CRM developments (new Sales Pipeline module and new CRM Enterprise Sales front-end for Key Account Managers) - Agile development of E2E Sales processes automation and digitalization - Optimization and streamlining of core sales and after-sales business processes - Development of new business opportunities that fit both business and customer needs - Increase of sales efficiency and maximize customer satisfaction using digital tools - Organizational Digital transformation
VIPnet d.o.o.Large Account Manager
Jan. 2013 - Oct. 2017- managing about 50 Key Accounts - account planning and development - public procurement and International RFPs - BID management - Corporate Accounts - involvment in various projects at VIPnet
VIPnet d.o.o.Key Account Acquisition Manager
Mar. 2009 - Jan. 2013- Business Sales Key Accounts acquisition, migration from competitor's to VIPnet Telco services - profitability/contribution margin calculator development - public procurements and International RFPs - involvment in various projects (e.g. Price Plan Simulator - creation and design) - account planning and development
NCHRegional Sales Manager
Jan. 2007 - Jan. 2009- Key Account and Acquisition Account Managers recruiting – Croatia, Slovenia and Bosnia and Hercegovina - Sales Management education and hands-on training in the field - Croatia, Slovenia and Bosnia and Hercegovina - Forecasts and budgeting - Croatia, Slovenia and Bosnia and Hercegovina - Educational seminars and presentations for Sales Team – Gears of selling - New services development – start of Service based business in NCH Corporation
NCHOperations Manager
Jan. 2001 - Jan. 2007- financial reporting, budget planning, expenses control - purchasing, dealing with vendors contracts, negotiating better conditions for the Company - everyday communication with Headquarter in UK - managing smaller team of people in operations/administration - chemical products registration according to local regulations - logistics - sales force support - software implementation, adminstration of office LAN, IT equipement installation - organizing seminars, sales reps educations, sales meetings and sales events - customer support - fighting unfair competition on the regional market* - establishment of new affiliate – NCH Bosnia ltd. * * especially proud of these achievements
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