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Work Background
HandshakeAI Training Specialist
Dec. 2025RemoteTrain and evaluate conversational AI models by writing and refining voice prompts and chat-based instructions to improve response quality, accuracy, and tone. Perform quality reviews against rubrics, flagging errors (hallucinations, unsafe responses, instruction misses) and recommending improvements. Document edge cases and provide structured feedback to support iterative model updates and consistency across scenarios.
National Science Foundation (NSF)Program Analyst (Detail)- (GS-11/12)
Jun. 2017 - Sep. 2017Alexandria, VA-Entering data for EPSCoR award tracks -Monitoring the status of grants and cooperative agreements -Analyzing program budgets and generating budget reports for program officers -Gathering, extracting, reviewing, analyzing and consolidating data -Assisting senior analysts in the preparation of program reports -Participating as a team member to complete special projects. -Work with a variety of automated systems to enter information about grant proposals -Forward information to reviewers electronically, and facilitate panel review meetings. -Coordinate logistics for meetings, conferences, and site visits. -Provide administrative support to staff. -Retirement of documents according to NARA guidelines. -Processing and approval of travel using Concur travel system (authorizations and vouchers) -Reconciliation of staff and panelist travel accounts using Sharepoint -Generate various reports using MyNSF system -Analyze various travel data to track spending on multiple program accounts
National Science Foundation (NSF)Business Operations Analyst (GS-12)
Jun. 2015 - Sep. 2025Alexandria, VAOver the past decade at NSF, I’ve advanced from intern to Business Operations Analyst, gaining deep experience in business operations, program analysis, IT support, and process improvement. I served as a central point of contact for the Office of Integrative Activities—leading SharePoint Online migration efforts, training staff, and optimizing workflows with SOPs and documentation. I’ve managed logistics for national award committees (Alan T. Waterman, National Medal of Science), provided day-to-day IT troubleshooting and digital collaboration support, and used analytics to streamline processes, align programs with executive priorities, and expand outreach to HBCUs and interagency partners. Earlier roles included Program Analyst and Program Specialist, where I gained expertise in federal grant management, financial analysis, event coordination, and stakeholder engagement. I began as an intern in HR and program operations, building a strong foundation in administrative support, compliance, and customer service. Skills: Business operations | IT systems (SharePoint, Teams, Zoom, Concur, eJacket) | Data analysis | Federal grants | Event logistics | Process improvement | Stakeholder engagement
US Navy ReserveMass Communication Specialist
Jan. 2015 - Jun. 2017Andrews AFBIn my Navy Reserve role, I supported military public affairs through photojournalism, news writing, and media content development. I created engaging articles and visual stories highlighting Navy operations and personnel, contributing to both internal and public-facing communications. My work included designing and publishing materials using Adobe Creative Suite tools such as InDesign, Photoshop, and Microsoft Word, ensuring clear, professional presentation aligned with military branding standards.
ITT Technical InstituteRecruiter
Sep. 2014 - Dec. 2014Bessemer, Alabama, United StatesSupported student enrollment initiatives by guiding prospective students through the admissions process, leveraging strong interpersonal and technical skills to match candidates with appropriate academic programs. Conducted outreach via phone, email, and virtual meetings to generate interest in ITT Tech’s technical and career training programs. Maintained accurate records using CRM/admissions platforms to track applicant status, manage follow-ups, and ensure compliance with federal education guidelines. Collaborated with academic and financial aid departments to support a seamless onboarding process. Delivered informational sessions, responded to detailed program inquiries, and served as a key point of contact for prospective students navigating admissions and career pathways.
US NavyRecruiter
Jul. 2009 - Aug. 2014Birmingham, Alabama, United StatesAs a U.S. Navy Recruiter and later Lead Recruiter for a prior service recruiting office, I managed full-cycle recruitment strategies to attract and enlist qualified applicants. I developed targeted outreach plans, identified high-quality market segments, and led recruitment efforts through school visits, college presentations, career fairs, and community events. My responsibilities included processing enlistment paperwork, administering drug tests, and conducting security clearance screenings. In my leadership role, I supervised multiple recruiters, provided career counseling, and delivered training on evolving policies, procedures, travel, and benefits. I earned multiple awards, including two Navy Achievement Medals, for exceeding recruitment goals by 174% and demonstrating consistent, high-level performance.
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