Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
TAUSI ASSURANCESenior Underwriter /QUALITY ASSURANCE OFFICER
Feb. 2024Nairobi County, KenyaKey Achievements Underwriting Process Optimization Reduced turnaround time for policy reviews and approvals by 30%, improving service delivery and client satisfaction. Underwriting breaches reduction and improved compliance Reviewed risk notes, quotations and other underwriting documents to ensure compliance with internal procedures and processes. This has reduced breaches by at least 85%. Broker support, relationship management and training I have been involved in the day-to-day management of brokers and account handling. I currently handle about 15 brokers. Production analysis, reporting and monitoring I have been involved in regular analysis of underwriting production in comparison with set targets and examining any shortfalls. Risk Survey and implementation Conducted over 50 risk surveys across diverse portfolios, with 85% of recommendations successfully implemented, improving underwriting quality.
GA Insurance LimitedSenior Underwriter
Jul. 2015 - Jan. 2024Nairobi County, KenyaRenewal Retention Success Achieved and maintained a 95% policy renewal retention rate across multiple product lines, contributing significantly to sustained revenue growth. Broker Relationship Management Managed a portfolio of over 20 brokers and agencies, improving service satisfaction scores by 30% through efficient communication and timely policy processing. Operational Efficiency Reduced policy issuance turnaround time by 40%, ensuring same-day delivery of quotations, endorsements, and certificates, which enhanced client satisfaction. Risk Mitigation Impact Coordinated and followed through on over 100 risk surveys, implementing recommendations that reduced claim incidences in high-risk accounts by 20%. Marine Insurance Portfolio Growth Increased marine policy uptake by 15% year-on-year through targeted support, competitive quotations, and streamlined documentation processing. Travel Insurance Expansion Contributed to a 25% growth in travel insurance sales by developing strong relationships with key brokers and ensuring rapid turnaround on quotes and policy documents. Credit Control Improvement Enhanced premium collection efficiency, reducing outstanding premium debts by 18% through proactive follow-ups and collaboration with finance teams. Mentorship & Team Development Successfully mentored and trained 5 junior underwriters and 7 interns during my tenure in the company, improving overall departmental productivity, succession and accuracy in policy handling. Compliance & Accuracy Maintained 100% compliance within internal underwriting standards and regulatory guidelines, minimizing policy disputes and audit queries.
Intch is a Professional Networking App for the Future of WorkSee more people like BEATRICE on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
740615 people
16
Finance Analyst & Accountant @ Old Mutual Kenya
16
Banker @ I&M Bank
34
Logistics & Office Operations Specialist. @ Faulu Microfinance Bank
5733 people
17
Client Relationship Manager
48
Finance @ Invisible Technologies Inc.
32
Senior Sales Manager @ Experior Financial Group