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Work Background
ADPIntegration Manager
Dec. 2022Barcelona, Catalonia, Spain
ADPSystems Integration Project Manager
May. 2021 - Dec. 2022Barcelona, Catalonia, Spain• Responsible for the management of Integration Connectivity projects using Success Factors and WorkDay. I worked using waterfall framework on the project management work plans. • Lead client facing calls. Solve road blocks to make sure projects goals are met. • Acted as a Liaison between client and internal ADP technical teams.
HARVARD Services Group, Inc.IT Project Manager
Apr. 2018 - Mar. 2020Miami/Fort Lauderdale Area• Responsible for the management of IT and Business Services projects. I worked using waterfall framework and Agile techniques on the project management work plans. • Provided guidance on the creation of Corporate Dashboards using Power BI. • Managed the rollout of the company time keeping system in several states of United States. • Worked on the implementation of the company sales tax compliance system and ADP payroll solution. • Acted as a Liaison between Corporate Business Services office and IT.
Aitel TelecomunicacionesBusiness Intelligence Team Lead
Nov. 2016 - Jan. 2018Barcelona Area, Spain• Responsible for the management of Business Intelligence projects. I worked primarily defining business requirements and providing guidance to create and maintain solutions using WordPress, Microsoft SQL Management Studio 2014, Microsoft Access, Visual Basic for Excel, Microsoft Reporting Services (SSRS) and Power BI. • Also, worked as a Project Manager assuming responsibility for planning, directing and coordinating digital projects using WordPress as a front-end tool and implementing SEO strategies. • Used Agile techniques on the project management work plans from the Envisioning to the Closing stages.
WebestationDigital Project Manager
Oct. 2016 - Apr. 2021Miami, Florida, United States• Designed and developed websites using WordPress CMS applying HTML, JavaScript and CSS fundamentals. Experienced developing using CSS preprocessors like Sass and SCSS. • Worked with front-end development tools such as: Jquery, CSS, and Bootstrap. • Familiar with source control systems (GitHub) and source control management practices. • Worked on projects using Google Analytics, Google Tag Manager, Google Ads, Facebook and Instagram Ads. • Worked on WooCommerce, Shopify and Learning Management Systems plugins for WordPress. • Follow testing and QA process to help ensure client satisfaction. • Helped companies in the aviation, janitorial and multiples industries across the United States and Europe to provide the right solution for their business.
Anthem, Inc.IT Business Intelligence Manager
Jan. 2011 - Jan. 2016Miami/Fort Lauderdale Area• Worked as a Project Manager assuming primary responsibility for planning, directing and coordinating healthcare projects through the entire project life cycle (from initiation to hand off to customer). This includes setting clear project milestones and deliverables, communicating goals, objectives and responsibilities, keeping the project focused in terms of scope and meeting project time lines. • Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs. • Defined processes and tools best suited to each project. Used Agile techniques on project specifics and business goals, creating detailed project road maps, plans, schedules and work breakdown structures. • Managed business expectations by ensuring the delivery of the highest quality service. • Responsible for the management of 15 projects in a weekly basis approximately. Member of the IT Project Management Office team and responsible to provide project’s update to the Department in a weekly basis. • Managed the Departmental hiring process pertaining to perform interviews for new hires. Responsible for providing business training and orientation to new hires. Prepared the annual performance evaluation for employees. Provided coaching and guidance to employees in regards professional expectations and career path and served as facilitator to resolve internal conflicts. • Management of the Business Intelligence Reporting team of 13 employees as well as architect Business Intelligence solutions to provide an efficient set of reports to the company. Lead Data Analyst - 2011 • Gathered data to conduct analysis using SQL Server Management Studio 2008 in order to pull reports using Microsoft Reporting Services (SSRS) for the Senior Management. Data extraction using SQL 2008/2012 queries, views and store procedures. • Pulled medical claims, Doctors and membership information based on Medicaid and Medicare plans, which are Government plans.
HumanaData Analyst
Jan. 2010 - Jan. 2011Miami/Fort Lauderdale Area• Developed a Microsoft Access database that kept track of Medical records reviews for Medicare plan. Provided training to all internal associates. • Acted as liaison between the Medicare Risk Adjustment (MRA) and Information Technology departments in the development of reports using Microsoft Access in order to comply with Medicare Risk Adjustment requirements. • Pulled data using Microsoft Excel vlookups, formulas, macros and pivot tables. • Used of SQL Server Management Studio 2008 to pull data for the Senior Management and report them using Microsoft SQL Reporting services 2008. • Maintained the Departmental Share Point site.
LAN AirlinesBusiness Analyst
Jan. 2005 - Jan. 2010Miami/Fort Lauderdale AreaBusiness Analyst 2008-2010 (promotion) • Acted as a Project Manager of the Local Market Planning tool in Mexico, Argentina, Brazil, USA, Chile and Europe. This tool described the cargo movements between airports in Latin and North America. • Provided report analysis and recommendations to the management in order to support business processes. • Participated as a Key User in the Acceptance Test of the new Booking Cargo System for LAN Cargo. Provided leadership in the implementation of the system in USA and Mexico. • Developed reports for market analysis and client’s trends in the different cargo routes. Information Tech Help Desk 2005-2008 • Provided local and remote desktop support for the Corporate Headquarters in Miami, New York and Los Angeles. • Responsible for troubleshooting network connectivity, printer connections and user’s access issues. • Maintained computer systems and perform memory upgrades.
AviancaMicrosoft Access Programmer
Jan. 2004 - Jan. 2005Miami/Fort Lauderdale AreaMicrosoft Access Programmer - 2005 (promotion) • Responsible for the analysis, development and implementation of a Microsoft Access database in order to pull daily reports based on the regular operation at the Miami airport. Provided training to the staff members during the implementation. Information Tech Help Desk - 2004 • Performed IT Help desk desktop support.
BekeSantosProject Manager
Jan. 2001 - Jan. 2003VenezuelaProject Manager 2002-2003 (promotion) • Managed the Human Resources departmental process pertaining to perform interviews for new hires. • Responsible for the preparation of the annual performance evaluation. • Provided coaching to the employees and set departmental and personal goals. • Maintained employees training logs. Information Tech Help Desk - 2001 • Performed IT Help desk desktop support.
Baker HughesIT Help Desk
Jan. 1997 - Jan. 2001Venezuela• Responsible for the analysis, development and implementation of a Microsoft Access database in order to pull reports based on petroleum operations. Provided training to the staff members during the implementation. • Provided IT desktop support.
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