Freelance, self-employedStrategy & Growth Partner
Jun. 2025Netherlands, AmsterdamI work with scaling organizations navigating increasing customer and operational complexity, helping them turn customer experience into a measurable driver of growth, retention, and operational efficiency.
I act as an embedded, in-house partner alongside leadership and delivery teams, taking shared ownership of outcomes rather than advising from the sidelines.
My work focuses on aligning strategy, operations, and customer expectations across the end-to-end customer journey, helping organizations translate customer-centric thinking into real, commercial impact.
Selected clients and projects include: AIM, Milieu Service Nederland, Yoco, Lemon Scented Tea, Zeker & Mobiel, and CloudMotion.