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Work Background
MedalliaSenior Software Engineer
Jun. 2021 - Nov. 2024San Francisco Bay AreaMedallia is a leading experience management company, offering solutions that help businesses collect,analyze, and act on customer and employee feedback. The platform enables organizations to improve their customer experiences and drive business outcomes.
Responsibilities:
• Automated functional, integration, and API test cases using Java Rest Assured, Karate, Python, and Postman.
• Led performance testing for webfeeds, improving performance and identifying bottlenecks using
Postman and Python automation.
• Recent performance testing: Used Python's async modules to measure the time from invoking HTTP requests to when the data is inserted into a PostgreSQL database, ensuring accurate performance metrics for webfeeds.
• Filed numerous JIRAs, contributing to feature improvements and timely resolution of critical issues
across cross-functional teams.
• Gained expertise in Gov Cloud environments, ensuring compliance and security in testing.
Key Achievements:
• Automated a large portion of test cases, reducing manual testing efforts.
• Improved API testing efficiency and contributed to faster release cycles.
• Led performance evaluation for Webfeeds, improving system scalability and performance.
TeradataStaff Software Engineer
Dec. 2018 - Oct. 2020Santa Clara County, California, United StatesContributed to Teradata’s focus on supporting its flagship database and Machine Learning Platform on public cloud like AWS, AZURE, and Google Cloud, with the Machine Learning Platform being deployed on top of Kubernetes. Ran automated test cases, analyzed test failure, reported bugs, and verified incidents. Developed CI/CD pipelines on Jenkins. • Modified the entire python-based automation framework used to test Teradata's Vantage product On-Premises to make it work on AWS and Azure platforms, speeding testing of the product that included Machine Learning Platform on Cloud platforms. As a result, the product was tested and released on cloud platforms within 6 months. • Played a significant role in testing/automation of Teradata’s flagship database and MLE platform on AWS for company move to cloud services, facilitating release of multiple short releases in timely manner. Gained broad understanding of the complex testing /development environment for AWS platform and expertise in API testing. • Provisioned manual/automated Teradata database on AWS, executed and debugged automated tests, automated new features, created test plans, and test cases, and setup Network Load balancer and route 53, improving quality and regression. • Modified existing automation framework and test cases written in python to make it work on Cloud (AWS and Azure) platform, which saved 50% time on cloud testing.
Veritas SoftwareSr Principal SQA Engineer
Dec. 2015 - Dec. 2018Mountain ViewSymantec and Veritas unmerged in Dec 2015. Upgrad testing of Veritas Resiliency Platform (VRP) product components and vSphere Installation Bundle (VIB). Worked on VRP and AWS integration. Designed/developed automated test cases to test various Veritas AWS API’s using Python. Developed testing for UI, CLI, and REST API with Python and Robot Framework. Designed/developed test cases with Robot Framework to test multiple Gateways. • Served as Lead Engineer to test replication feature of VRP that used VMWare's VAIO framework, which became a market differentiator over EMC's expensive replication solution. Leveraged Oracle database as application to be replicated between 2 on-premise data centers. • Performed testing and automation for Veritas’ VRP product integration with AWS platform within 3 months. Used API Gateway to implement data gateway and replicate data from on-premise to AWS S3 bucket. Designed and implemented a Python framework to test the Rest-based API's. Implemented performance testing recording time to upload the data into the S3 bucket, and to move the data from the S3 bucket to the different queues in AWS. • Installed VMware infrastructure products such as ESX, and Vcenter; set up datastores, created VMs from OVF files, took VM snapshots, and set up DRS.
Veritas(2001) and Symantec(2005). Symantec merged with Veritas in 2005Sr Principal SQA Engineer
Jan. 2001 - Dec. 2015Mountain View, CAJoined Veritas in Jn 2001. Veritas merged with Symantec in July 2005. • Led testing and automation for Intelligent Data Store product, NetBackup Appliance, Veritas Cluster Server, and Oracle RAC. Completed manual/automated testing for company products, wrote test plans and test cases, automated the test scenarios, debugged test failures, filed incidents, and upgrade testing. • Designed and developed: 1) automated test cases using C to test APIs and support Oracle RAC; 2) test framework using Perl to test VCS; 3) automated test framework to test IDS products (scale out storage system) with Python that supported dynamic allocation of storage nodes and parallel test execution, and reduced the overall test execution.
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