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Work Background
CrescendoEMS (Enrollment Medical Support)
Sep. 2025
Comcast Xfinity IncInbound Bilingual Sales Associate
May. 2022 - Jun. 2025Miami-Dade County, Florida, United StatesAttend all Inbound Bilingual Sales Calls and provide update services to a current customers and offer all the services for a new prospect customer. Assist all inquires in Billing, Technical and Customer service support prior to route them to properly departments for further assistance
Comcast Xfinity IncBilingual Inbound Sales Associate
Apr. 2022 - Jun. 2025Virtual Miami, Florida United Statesreceive Inbound traffic Bilingual (Spanish and English) calls. Primarily calls to inquire and purchase current services on their plans and/or acquire new ones. Provide solutions at all other areas such as billing, enhance education on our products, troubleshooting and providing support on activation on Internet or Xfinity Mobil products, too.
U.S. Census BureauField Supervisor
Jul. 2021 - Dec. 2021Miami-Dade County, Florida, United States
U.S. Census BureauArea Census Office Manager
Dec. 2019 - Jan. 2021Margate, Florida, United States*Direct supervision of 12 office managers, 14 OOS (Office Operation Supervisors), 80 Office staff & 75 Field Census Supervisors with 2,500 Field survey enumerators for 2020 Decennial Census Operation. *Direct all phases of recruiting and field data collection operations and activities covering the entire Fort Lauderdale area during the 2020 Decennial Census Operation.
U.S. Census BureauInformation Technology Manager
Jan. 2019 - Dec. 2019Miami Lakes, Florida, United States
ComcastField Collections Contractor
Dec. 2010 - Jul. 2016Miami, Florida, United States
Global Wholesale Services, Inc.Business Owner
Jan. 2001 - Sep. 2009Doral, Florida, United States* Managed and Promoted all import/export transactions from Miami clients.
PaychexQuality Control Manager
Nov. 1991 - Oct. 2000Miami Lakes, Florida, United States
PaychexField Corporate Service Representative
Jan. 1988 - Oct. 1991Atlanta, Georgia, United States
PaychexQuality Assurance Quality Control
Mar. 1986 - Jan. 1988San Francisco, California, United States
Medisave Pharmacies IncPharmacy Technician
Aug. 1984 - Apr. 1986San Francisco Bay AreaAssist all the Senior and Lead Pharmacists to receive, process and prioritize flow of multiple RX's called in from doctors and nursing staff covering the entire Medisave Pharmacies Network of Convalescent Centers thru the entire San Francisco Bay Area and surroundings. Provide all the technical support from RX processing, inventory control and Narcotic's processing.
Stiller & Nervo (Attorneys-at-Law)Law Clerk
May. 1982 - Aug. 1984San Francisco Bay AreaFull support to all activities for Paralegal and Attorneys at the Firm. Provide translation assistance to some attorneys and paralegal with the Spanish Speaking clients. Assist at all court dates and proceedings at the INS Building on the daily basis (Immigration and Naturalization Services Building)
OccidentalInformation Technology Support Specialist
Jan. 1979 - Feb. 1982Lima, PeruAssigned to the Exploration and Geology Department at Occidental Petroleum Corporation in San Isidro, Lima - Peru. Support all the IT needs for the Exploration & Geology Department, including analysis of the extensive variety of Wells at the Jungle and Pacific Operations.
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