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Work Background
Vinmar InternationalOperational Specialist
Feb. 2022 - Feb. 2025IndonesiaReview import documents from suppliers and verify it with customers and Logistic Team Maintain communication & coordination between suppliers, customers, and logistic team Review LC (Letter of Credit) from customer
DKSHSenior Coordinator
Dec. 2017 - Dec. 2019Indonesia• Report to Managing Director of Business Unit Technology • Monitoring all sales orders process for 3 business lines : Instrumentation, Machinery, and Hospitality • Monitoring Sales and Cost for each order and report actual gross margin • Compare estimation and actual cost and sales from PCS (project calculation sheet) • Maintain commission business process for overseas business • Maintain administrative documentation of all Busines Lines
DKSHSenior Sales Support
Mar. 2017 - Dec. 2019Greater Jakarta Area, Indonesia
DKSHPersonal Assistant to Director
Mar. 2017 - Nov. 2017• Active support with the group reporting • Carrying out specific projects and research • Organizing and maintaining schedule and making appointments to customers • Verifying expenses claim and checking the supporting documents • Devising and maintaining office systems, including data management and filing • Organizing travel arrangements such as : visas and accommodation and, occasionally, travelling with the manager to take notes at meetings and/or to provide general assistance during presentations
Atlas CopcoSystem Development Team Leader
Oct. 2016 - Mar. 2017Greater Jakarta Area, Indonesia1. Reporting : • Provide monthly financial reporting for Service Operation to finance department. • Developing monthly reports for Service operation performance for each region. • Release and monitor bi weekly WIP report for each region • Release and monitor bi weekly Backlog report for each region 2. Service Process: • Maintain service contract nationally. • Analyze and Developed good back office process for service operation. • Analyze and Developed good work flow for service operation. • Analyze & monitor any service transaction in service operation process • Monitor that invoicing process have no error to reduce number of CN have to release. • Analyze and improving service operation process to the most effective and efficient way.
Atlas CopcoPlanning Centre Supervisor - West Region
Jul. 2015 - Sep. 20161. Monitoring for Service Contracts • Make sure Customer Service Coordinator (CSC) is preparing service contract intervention schedules and contacting the customer if the schedule still in line with customer operation • Ordering the required part one month before intervention • Monitoring for opening and closing service plan job and scheduling service plan job 2. Job Planning and Distribution • Monitoring all jobs readiness for all area • Update and informing jobs status for all area • Planning job intervention on all area for at least next 2 weeks coming • Inform the customer regarding actual schedule for job interventions and make sure that machine ready for service. 3. Customer communication care handling • To ensure service contract extended has acknowledged by the customers 4. To implement ISO Integration (ISO 9001, ISO 14001 and OHSAS 18001) 5. Monitoring Administration Flow • Make sure all service jobs have completed required documents • Monitoring 3 admins workflow : Admin Invoice, Admin WIP (Work In Progress) Warehouse, and Admin Sales & Service Order
Jet Technologies (Asia-Pacific)Rotary Tooling Estimator
Feb. 2014 - Jun. 2015Greater Jakarta Area, Indonesia
Freelance musicanPrivate Piano Teacher
Aug. 2013 - Jul. 2015I used to have 7 students in Bekasi area and their age are vary from 6 to 15 years old. But since I also working at office from Monday to Friday, I currently have less students than before. I also accept a job in wedding ceremony or wedding party event as a pianist. Playing music has always been a pleasure for me.
Atlas CopcoCustomer Support Representative
Oct. 2011 - Aug. 2013Answering calls from customers Support customers for checking and processing their orders Support all salesman to provide documentation for customer requirement Prepare Purchase Request, Travel Advance, Reservation, and Ticket/Hotel booking Distribute all products literature to all branch offices
PT Sumitomo IndonesiaOperation & Marketing Staff
Apr. 2007 - Aug. 2010Follow-up an issues of Purchase Order for all automotive part (OEM and Spare Part) by communicate and coordinate with local and overseas vendors for shipment schedule and condition on weekly basis. Checking for export and import documentation (Bill of Lading, Invoice & Packing List, Certificate of Origin, and additional document) from local and overseas vendors in Thailand, Philippine, Pakistan, and India. Fully responsible for delivering cargo timely to Warehouse in Tambun, East Bekasi by arrange the time schedule (weekly basis) for each shipment and having coordination with the Forwarder & Logistic Company (Sumisho Global Logistics Indonesia), star from import duty payment to bank until finish customs clearance process at seaport (Tj. Priok). Manage the incoming cargo and arrange the schedule of releasing cargo (containers) from seaport by coordinating with 3rd party logistics Arrange schedule for all export activities and issue shipping instruction to 3rd party logistic Preparing additional documents required by Customs Officers Checking and analyzing cost on all operational activities (trucking, warehousing, logistics, and Operational at port activities) which occurred at both location (country where shipper and consignee are located, and do necessary improvement to reduce extra cost occurred in each shipment on every week. Provide monthly report to Manager and General Manager of Motor Vehicle Dept. for all incoming progress.
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