TeleperformanceData Scientist
May. 2021 - Oct. 2021Bogotá, Distrito Capital, ColombiaBuilding of data solutions for customers based on advanced statistical techniques and machine learning algorithms. Some of my responsibilities include: - Extract, clean, mine and analyze data. - Identify relevant data sources and sets to mine for client business needs and collect large structured/unstructured datasets and variables. - Devise and utilise algorithms and models to mine big data stores, perform data and error analysis to improve models, and clean and validate data for uniformity and accuracy. - Analyse data for trends and patterns and interpret data with a clear objective in mind. – Implement analytical models into production by collaborating with software developers and machine learning engineers. - Communicate analytic solutions to stakeholders and implement improvements as needed to operational systems. * Construct visualizations to determine trends within the organization. - Design and implement Machine Learning and Deep Learning models for churn analysis, recomendation systems and customer segmentation models. - Recommend some valuable actions derived from insights extracted from the modelling phase.