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Work Background
Co-Owner
VillaCo-Owner
Dec. 2022Indonesia, DenpasarManaged daily villa operations including staff, vendors, and guest services. Handled platforms (email, Airbnb, Agoda, etc) to manage bookings, and responded to inquiries.
HRGA Manager
PT Sarwa Manggalla RayaHRGA Manager
Aug. 2019Indonesia, JakartaBuilt the HRGA department from zero, designing policies, systems, and compliance frameworks that became the backbone of the company’s people and operations strategy. Partner with C-level on workforce planning, organizational design, and employee relations, ensuring alignment between business goals and people strategy. Led full HR cycle (talent, payroll, performance, compliance), improving retention and supporting headcount growth. Achieved 40% cost savings in facilities and vendor management through renegotiations and process redesign. Strengthened governance for confidential data and labor law compliance, reducing operational and legal risk.
Business Development Manager
PT Sarwa Manggalla RayaBusiness Development Manager
Jun. 2017 - Aug. 2019Indonesia, JakartaDeveloped and executed business development strategies that expanded market presence and increased client acquisition. Analyzed market trends to identify new revenue opportunities. Strengthened stakeholder relationships and led crossfunctional collaboration with sales and marketing teams.
Owner
Cosmetic Tattoo BusinessOwner
Mar. 2014 - Dec. 2019Indonesia, JakartaBuilt a profitable beauty business from scratch, growing clientele by 85% through digital marketing and retention. Managed operations end-to-end, including budgeting, compliance, and customer service. Recruited and trained staff, creating SOPs to ensure efficiency and consistent service quality.
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