Costo WholesaleSr. Analyst
Dec. 2006 - Sep. 2011At the end of 2006 I was transferred from production support to a newly created group called Change Release & Management.
Responsibilities
Primary role in this group is to support the QA department and their environments by managing code installs and ensuring that the environment is always available and functional. This includes but is not limited to:
SAN Management & Support (Currently support 66 TB SAN)
VMWare Management & Support Support, future growth, architecture design of the VMWare environment
Documentation, knowledge transfer
Subject Matter Expert (SME) for Costco.com & Costco.ca Accomplishments
Deployed 4 VMware environments each in about 3 weeks not including QA buy off time. Each environment consists of 44 virtuals, Load Balancer and required external connectivity & DNS to be setup for each one. External connectivity was from the Lab to our Corporate QA testers.
Improved installation methods for code deployment by creating an HTA and a VB script that allowed all code to be deployed from one central location which also eliminated the need to log onto each server.
Improved current documentation for the site as, created additional documentation where it was lacking. Also found ways to improve supportability of the site(s) by improving code deployment processes, managing QA users and improved the understanding of the site for both my team and QA.
Mentored others on the team on how to manage the site, troubleshoot and instructed members on the details of how the site functions from both a data flow as well as the technical aspects.