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Work Background
A&A Machine and FabricationInformation Technology System Manager
Sep. 2022La Marque, Texas, United States• Manage the administration of the ERP system • Monitor system performance and provide security measures, troubleshooting, and maintenance as needed • Maintain company servers, computers, printers, cables, and other equipment • Assist users in diagnosing and solving technology-related problems with their desktops and printers. Basic and advanced help-desk support • Researching new business technologies and IT software to strengthen the organization's computer systems and network • Monitoring inventory of available hardware devices or computer accessories to assess purchasing needs • Maintain and configure phone systems and messaging apps • Educate users to make better use of existing company resources • Analyze firewall systems and configure security policies. While testing the integrity from exterior attacks • Test and evaluate hardware and software to determine efficiency, reliability, and compatibility with existing systems, and make purchase recommendations • Code and develop custom solutions to minimize user workload and errors • Administer MS Office 365 and MS Teams for all end users • Maintain multiple web domains and supporting DNS entries. • Created and updated the Disaster Recovery plans. • Install VMware site recovery manager and replicate to virtual high availability site.
The Port of Texas City - Texas City Terminal Railway CompanySr. Database Administrator
Feb. 2019 - Sep. 2022Texas City, TexasResponsible for the overall planning, organizing, and execution of all IT functions at the location. This includes directing all IT operations to meet customer requirements as well as the support and maintenance of existing applications and development of new technical solutions. Strategic thinker, Maintain and improve all technological issues in the company • Participates on all hardware and software evaluations and maintains vendor contracts • Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions • Implemented managed VoIP unified communication platform, providing data, telecom & multi-vendor savings. • Created a Cyber Incident Response Plan to be aligned with regulatory TSA/DHS requirements. • Researched, recommended, and assisted with implementation of Privileged Access Management, Single Sign-On, and Password Management suite of products to align with regulatory requirements and internal policies and procedures. • Identify and acting on opportunities to improve and update software and systems • Develop and implementing IT policy and best practice guides for the organization • Design training programs and workshops for staff • Conduct regular system audits • Run and share regular operation system reports with senior staff • Oversee and determine time frames for major IT projects including system updates, upgrades, migrations, and outages • Manage and report on allocation of IT budget • Provide IT direction for team members • Identify opportunities for team training and skills advancement •Perform regular checks on network and data security
TXC TechnologiesIT Director
Feb. 2017 - Feb. 2019League City, TexasSupport and maintain current server and desktop systems at our 12 managed locations (local banks, multiple law firms, medical clinics, family support centers, manufacture companies, electrical and architectural contractors, etc.) • Oversee all technology operations (e.g. network security) and evaluate them according to established goals for our company and our clients • Developed and established IT policies and systems to support the implementation of strategies set by our clients keeping up with ISO 20000 Information Technology Standards • Purchase efficient and cost-effective technological equipment and software • Inspect the use of technological equipment and software to ensure functionality and efficiency • Identify the need for upgrades, configurations or new systems and report to upper management • Control budget and report on expenditure • Assist in building relationships with vendors and creating cost-efficient contracts • Monitor and manage all local servers, desktops and laptops and all client endpoints • Performed scheduled server backups, Monthly, Quarterly and Yearly audits of backup data • Setup local and network printers for users. Utilizing Active Directory GPO to map printers to certain users’ groups • Manage multiple networks, endpoint protection and web filtering • Support multiple business websites Monitor and support online/on-site data for offsite user backup systems
Georges on the TownBartender
Mar. 2015 - Jan. 2017Austin, Texas, United StatesBalance cash receipts. Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons. Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws. Serve wine, and bottled or draft beer. Take beverage orders from serving staff or directly from patrons. Clean bars, work areas, and tables. Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks. Plan, organize, and control the operations of a cocktail lounge or bar. Order or requisition liquors and supplies. Supervise the work of bar staff and other bartenders. Slice and pit fruit for garnishing drinks. Plan bar menus. Ask customers who become loud and obnoxious to leave, or physically remove them. Arrange bottles and glasses to make attractive displays. Create drink recipes.
EGM TechIT Specialist
Sep. 2012 - Jan. 2017Waco, TexasPersonable, professional demeanor, good communication ability, both written and verbal, Strong analytical, diagnostic, and problem-solving skills. Provided support for desktop and laptop computers, printers, phone systems, and network hardware and software citywide. Assisted in planning and implementing system upgrades and improvements our 25 managed locations (local meat markets, multiple law firms, medical clinics, residential, manufacture companies, electrical and architectural contractors, etc.) • Supervise and ensure all IT policies and procedures are followed as required. • Installing new software and hardware components. • Regularly evaluating our IT systems to ensure they meet the necessary demands. • Assisting with network administration tasks. • Ensuring data storage is safe and secure. • Resolving all issues coworkers have with their IT systems and software. • Educating coworkers about network security and best practices for computer usage. • Supporting the day-to-day operations of our computer network.
AllerganProduction System Administrator
Jan. 2010 - Dec. 2012Waco, Texas, United StatesAllergan Pharmaceuticals Performing a broad range of responsible and complex computer systems administration duties. performing a variety of excellent soft skills with clients and coworkers. Keeping technical tasks relative to assigned areas of responsibility to ensure problems were fixed quickly. • WIN 7 - WIN10 migration Active Directory administration \ SCCM • Office 365 \ configuration \ licensing • SCCM – Setup \ software center \ pushing packages for installs via configuration manager • SCCM – Deployment of MSI and EXE packages • Imaging of over 3000+ machines • Collaborating with management, engineers and developers to resolve reoccurring issues. • Deployment of all hardware/software in an enterprise level environment • Skype for Business setup \ configuration for asset management • AV \ VoIP administration • Analyze, monitor, document and troubleshoot escalated issues, in compliance with end user requirements and management awareness
Douglas Branch MediaFreelance
Apr. 2009 - Feb. 2019I do computer and electronic based solutions and services for clients and businesses. I offer a wide range of services. I started this computer in college and do it off and on for extra money and to help my clients. I feel I have been successful because I am a self-starter. I maintain a high level of customer satisfaction; I am very adaptable and have excellent oral and written communication skills. I keep sharp and always try to perform using analytical thinking, and pride myself using excellent organizational and project tracking skills
Dealtree.com, a Best Buy BrandTeam Lead
Feb. 2005 - Jul. 2009Setting up the company website, including database access via Java servelets. Data Processing laptops and PC systems, clearing hard drives and installing parts for resale. I was also in charge of 10-15 employees, I would make sure they would hit there deadlines, while keeping up with safety and performance.
Dallas CCTVOffice Manager
Feb. 2005 - May. 2007Dallas/Fort Worth AreaInstalled and programmed the CCTV systems in the light commercial and residential environment. Designed the site drawings and installed the system accordingly on the plans drawn earlier. Installed the audio and video CCTV system along with the DVR system. Organized the network with the help of different types of cameras and then connecting it to the main system. Monitored the cameras that were installed in the system with the help of the wireless data transfers.
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