Fatura - فاتورةHead of Product
Jan. 2021 - Sep. 2022Cairo, Egypt- Enhanced order fulfillment rate by 23% through empowering the internal operations dashboard, the ordering experience on both the wholesaler & retailer apps and by providing preventive data dashboards & alerts. - Worked closely with the growth, design and engineering teams on a basis of continuous discovery, experimentation & continuous delivery, releasing multiple quick wins and a “Targets” feature, which resulted in increasing user retention by 7%. - Sped up the user activation rate by 20% through automated notifications, 3rd party integrations & introducing a product onboarding & simple custom product tour. - Worked with the CTO the restructure of the 6 agile squads to more empowered user-centric, autonomous and OKRs-driven product teams, which in turn resulted in 150% faster release cycles and positioned the teams to deliver on our growth metrics considering the end to end user experience - Built Fatura's product function; hiring, managing & developing a team of 8 (product managers & designers).