Sissy Roditi

Front Office Manager @Atmaram Group Hotels

Executive AssistantPersonal AssistantAdministrative AssistantAssistantService Quality ManagerCustomer Care SpecialistCase ManagerCustomer Success ManagerHelp Desk SupportCustomer ServiceCall Center SupervisorAppointment SetterCall Center

As the Front Office Manager at Atmaram Hotel Collection, a luxury hospitality chain in Greece, I lead and supervise a team of front desk clerks, receptionists, and operators to ensure the highest standards of guest satisfaction and service quality. I have 15 years of experience in the hospitality industry, working in various roles and positions across different hotels and resorts. My core competencies include Instagram Analytics, Problem Solving, Teamwork, Customer Service, Guest Relation, and Complaint Salvation. I am passionate about communicating with my teammates, daring to have a voice on every difficulty that comes upon me, and respecting each person who works with me. I am also certified in Ecdl, Mindsets and Strategies for Negotiation Success, and Atomic Habits, which help me enhance my skills and knowledge in the digital, interpersonal, and personal domains. My mission is to create memorable and positive experiences for our guests and staff, and to contribute to the growth and reputation of Atmaram Hotel Collection.

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