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Work Background
Regional Quality Manager
AptivRegional Quality Manager
Nov. 2024 - Jan. 2026San Pedro Sula, Cortés, Honduras
Quality Manager
Lear CorporationQuality Manager
Oct. 2020 - Nov. 2024
Quality Coordinator
Lear CorporationQuality Coordinator
Nov. 2017 - Oct. 2020Naco, Honduras
Product Engineer
Lear CorporationProduct Engineer
Jun. 2014 - Nov. 2017Naco, Honduras·Attend QIE , receive design input and ensure completeness (Input checklist). ·Release the engineering change to the organization through the DCN document ·Be the liaison between engineering and Manufacturing ·Development of technical information to manufacturing (Cut Sheets, BOM’s, Process Diagrams etc). ·Coordinate Core Engineering activities per the requirements of the Engineering Change. ·Validate any engineering change to ensure customer requirements are meet.
Main Street Operations / Food and Beverage
Walt Disney WorldMain Street Operations / Food and Beverage
Jul. 2013 - Jan. 2014Orlando, Florida AreaResponsible of: -Main Entrance Operations, part of a multi-dimensional group who assisted from 30,000-80,000 guests daily, addressing everything concerning their entrance tickets to the parks. -Parade Audience Control, part of a multi-dimensional group who assisted from 30,000-80,000 guests daily ensuring safety to guest and keeping the flow of people inside the park moving, anticipating and providing fast resolutions to problems and providing guest with the best show experience. -Food and Beverage Front of House, part of a multi-dimensional group which took care of delivering the best service and food to guests with over 5,000 transactions daily, through the use of time and resources in a wisely manner.
Quality Analyst
KM2 SolutionsQuality Analyst
Jan. 2013 - Jun. 2013San Pedro Sula, HondurasMonitored calls ensuring quality, providing feedback and coaching agents in their areas of opportunity through the creation of action plans that improved the overall performance of agents.

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