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Work Background
Allied UniversalTeam Lead
Feb. 2025 - Aug. 2025Orange County, California, United States• Supervised a team of security personnel, focusing on training and performance evaluations to enhance team efficiency. • Ensured compliance with security regulations and maintained accurate records, contributing to a safer environment. • Identified and mitigated potential security risks, resulting in a 30% reduction in incidents over one year.
NetActuateOperations Manager
Aug. 2023 - Jan. 2024Orange County, California, United States• Led product development and project management for internal infrastructure, ensuring timely and budget-compliant deliverables. • Engaged with stakeholders to gather feedback, driving continuous improvement in tooling and services. • Built and managed high-performing teams, optimizing resources for global infrastructure services. • Developed comprehensive internal processes and training materials to uphold compliance and best practices.
BluonProduct Manager
Jan. 2023 - Aug. 2023Irvine, California, United StatesServed on a Product Team managing products across web, iOS, iPad OS, Android, and PWA
• Managed backlog, requirements, etc. for mobile and web applications.
• Managed User Acceptance Testing (UAT) process and implementation across multiple products.
• Managed Design to Development process working directly with graphic designers, stakeholders, and business analysts to bring products from conception to development. • Worked with a large team of oversees developers based out of Latin America
• Worked within several different agile and traditional project management methodologies (Scrum, Waterfall, Kanban, etc.)
IDEMIAProduct Manager
Feb. 2021 - Jan. 2023United StatesServed on a Product Team managing products across law enforcement, travel & transport, national security, and various other industries.
• Managed backlog, roadmaps, requirements, budget, etc. for site where customers and employees access internal SDK’s, documentation, KPI’s, and integrate with our products.
• Assisted in QA testing, creation of user stories, demos, and scale up of an app capable of capturing an individual’s biometrics and verifying against an AFIS system for law enforcement.
• Managed backlog, roadmaps, requirements, budget, etc. for application and scale up of an application tailored towards airlines to increase positive customer interaction
• Managed backlog, roadmaps, requirements, budget, etc. for SDK and companion app allowing for verification of mobile driver’s licenses
• Managed backlog, roadmaps, requirements, budget, etc. for multiple hardware devices with varying capabilities of capturing mobile identification cards
• Managed the implementation of AAMVA and ISO requirements across multiple projects and products
• Assisted in the development and testing of new hardware devices
• Participated on team that developed and ultimately won the 2022 mFit challenge
MarginPoint SoftwareBusiness Analyst
Mar. 2020 - Oct. 2020Lake Forest, California, United States• Developing acceptance criteria and requirements documentation to guide development team on changes, improvements and new features.
• Generate UI designs in line with the organizations design aesthetic. • Create training documentation for support team and customers. • Conduct meetings to get support and approval from various teams and key stakeholders throughout various phases of the software development lifecycle. • Plan and coordinate content contained within product releases. • Generate clear and concise release notes for rollouts. • Spearhead User Acceptance Testing (UAT) and provide final signoff before software can be released. • Track bugs, User Stories, Change Requests, in the product backlog. • Organize and maintain clarity of Visual Studio Online Project. • Work with support team to gather feedback from customers and use that data to guide deci-sion making for future release. • Assist Quality Assurance (QA) team with testing when necessary to identify bugs and conduct regression testing. • Assist and collaborate other members of the product team when necessary.
EMCOR Services Mesa Energy SystemsProject Manager, Information Systems
Jan. 2019 - Mar. 2020Orange County, California Area· Responsible for coordinating and managing projects to completion across various IT and operational areas.
· Responsible for defining performance and measuring results and assisting with the management of vendors and service provider relationships.
· Coordinate with internal and external parties/vendors to ensure all aspects of the project are on target and meet agreed upon deliverables.
· Establish communication schedules to update stakeholders on the progress of the project.
· Produce status reports on all IT projects for management and present these results during regular stakeholder meetings
EMCOR Services Mesa Energy SystemsSystems Analyst
Jun. 2018 - Mar. 2020Developed and coordinated deployment of systems that streamlined IT functions
· Developed and implemented IT solutions that added value to business
· Researched and found solutions to issues before they became widespread
· Researched, developed, and proposed productivity boosting solutions
EMCOR Services Mesa Energy SystemsEnd User Help Desk Technician
Mar. 2016 - Jun. 2018Orange County, California Area. Deployed countless laptops to end users
· Took over server backup responsibilities
· Trouble shooting and finding solutions to end user issues
· Maintained and updated images for all models of laptops we deployed
US Marine CorpsInfantryman
Jun. 2012 - May. 2016Camp Pendleton, CAAs an Automatic Rifleman, my job was to locate, close with and destroy the enemy by fire and maneuver or to repel the enemy's assault by fire and close combat with the rest of my squad and platoon. Later as an administrative clerk, I provided my company level higher ups with detailed excel spreadsheets, created and maintained a database to track all Marines within the company, and created official documents such as letters of intent, and NJP packages. I also conducted these administrative responsibilities at a Regimental level. While deployed I maintained daily accountability of 176 personnel across three naval ships.
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