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Work Background
IT Road ConsultingGlobal Marketing Manager – Morocco, Tunisia UAE & France
Jan. 2016Morocco-Develop project plans and timelines, including goals, resources, budget, and risks. -Manage a team of developers and designers to ensure project goals are met. -Communicate with clients to gather requirements and ensure project delivery meets their needs. -Monitor and report on project progress, ensuring that deadlines are met and budgets are adhered to. -Identify and mitigate project risks, ensuring project success and client satisfaction. -Manage project documentation, including project plans, reports, and presentations. -Continuously evaluate project performance and identify opportunities for improvement.
SoftimpactBusiness Development Manager/Digital Marketing Specialist
Oct. 2013 - Dec. 2015Beirut, Yemen, Iraq, KSA--Business Development-- -Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities. -Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments. -Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals. -Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. -Protects organization's value by keeping information confidential. -Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. --Digital Marketing Specialist-- -Managing key accounts -Devising strategies to drive online traffic to our clients websites. -Tracking conversion rates and making improvements to the website. -Developing and managing digital marketing campaigns to our clients. -Utilising a range of techniques including paid search, SEO, PPC and CPA. -Overseeing the social media strategy for all accounts. -Managing online brand and product campaigns to raise brand awareness. -Managing the redesign and presence of the clients websites. -Improving the usability, design, content and conversion of the websites -Responsibility for planning and budgetary control of all digital marketing -Review new technologies and keep all accounts at the forefront of developments in digital marketing.
SoftimpactSales Consultant/Social Media Specialist
Aug. 2011 - Sep. 2013Beirut-Develop and execute strategic marketing plans. -Meeting the targeted sales quotas. -Generate new leads. -Do sales meetings and get in touch with prospective and existing customers. -Keep records of all dealings with customers. -Grow existing account base. -Maintain customer relationships after the sale. -Communicates the client's goals and represent the client's interests to the team. -Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations. -Ensures that client issues are dealt with in an efficient manner. -In charge of Social Media Department. Supervise a team of 5 SM executives. *Client Handling/Social Media Marketing: -Contribute SM strategies and solutions to our clients. -Execute social marketing campaigns, including marketing/new concepts, community-building efforts and promotions -Monitor and audit all updates on social media portals: pages, sites, blogs, etc. on daily basis and post/respond TO particular topics or in response to other posts/comments -Recommend and apply relevant social media techniques, processes and tools to improve overall results and efficiency -Monitor page's activity and posts -Create ad campaign and follow up on its progress and efficiency -optimization and report generation -research on latest social media tools and techniques -application ideas and concepts suggestion -supervise graphical updates (cover, profile, etc...)
FCm Travel SolutionsSales/Marketing Manager
Oct. 2009 - May. 2011-Work out price lists, discounts, sales quotas and proposals. -Train sales representatives and assign their sales targets. -Supervise sales representatives, and ensure sales targets are met. -Undertake promotional work. -Website development -Admin of the "sales force" system -Co-ordinate and facilitate the companies customer service standards. -Establishing and maintaining relationships with customers. -Maintain and develop a customer database. -Analysing and advising toward new and better products. -Develop ideas and create offers for direct mail and marketing to major accounts by main market sector. -Develop and execute strategic marketing and business plans. -Attend global conferences and meetings. -Plan and attend international Travel and Oil & Gas exhibitions
PricewaterhouseCoopersIT Administrator
Jul. 2006 - Mar. 2008-Supports and implement all planning system of the firm. Ensures that all systems within the firm are maintained properly that delivers the most efficient service for our staff and in compliance with PricewaterhouseCoopers standards of operation. To provide support to the users of Information Technology through direct interaction and through the identification and co-ordination of our ongoing training needs. -Promoted after only 6 months. -Extensive LAN/ WAN/ hardware/ software and I.T. networking experience within an ever changing environment. -Member of PwC ME IT Regional International Standard Organization ( ISO ) 27001 -ISMS Steering Committee - member -Security Awareness Group - chairman -Establish the security awareness strategy -Establish the Security Assessment -Document Management Group - member -This exercise was carried out in the office to qualify for the ISO - 27001 certificates for all the operation of the office. -Responsible for integrating office network with PwC network and deploy all the workstations and laptops according to PwC standards -Maintain communications and information exchange between PwC Yemen, ME GTS, ITSG and Global IT to ensure optimum sharing of direction and solutions. -Responsible for cooperative team working within the firm and with LoS. -Admin on the Symantec Backup Software, responsible for backing up information assets stored on the office servers, storing, restoring and testing backup tapes following the firm's Backup Policy and schedule -Lotus Notes Mail System Administrator -Making daily backup -Responsible for purchasing IT equipments and supplies -Responsible of the monthly preventive maintenance and End-User support.
Zorbas Tourism Investment Company /Own Family BusinessBusiness Development Manager
Sep. 2005 - May. 2011-Implement the strategic goals and objectives of the organization -Involved in the general management of the company -Ensure smooth functioning of all business operations within the organization. -Supports motivation of employees in organization products/programs and operations -Responsible for sponsorship close deals. -Responsible for the website development.
POWETECH COSenior IT Technician
Sep. 2004 - Jun. 2005
TWINSNET COIT Technician
Aug. 2002 - Jul. 2004
SPEEDNET COTechnical Support
Sep. 2001 - Jun. 2002
DCN (DIGITAL COMPUTER NETWORK) COTechnical Support
Sep. 2000 - Aug. 2001
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