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Network Power<100 people
Roles
💰100%
Investor & VC
💸100%
Marketing
✔️100%
IT
Geos
🇺🇸100%
United States
Work Background
Zhero Cybersecurity & IT SupportInterim Head of Account Management
Apr. 2025At Zhero, we deliver cutting-edge, secure, and scalable IT solutions that help businesses thrive in a digital-first world. As a leading Managed Services Provider, we support organizations across industries with expert IT support, cybersecurity, cloud solutions, and strategic consulting. In my role as Head of Account Management, I lead our client success strategy—overseeing the account management team, driving service excellence, and building long-lasting partnerships with our clients. My focus is on ensuring our services align with our clients' evolving goals, identifying new opportunities for growth, and championing a proactive and relationship-driven approach to IT service delivery.
Zhero Cybersecurity & IT SupportAccount Manager
Feb. 2025 - Apr. 2025City of Cape Town, Western Cape, South AfricaAt Zhero, we empower businesses by delivering secure, reliable, and scalable IT solutions tailored to their needs. As a trusted Managed Services Provider, Zhero supports organizations across sectors with world-class cybersecurity, IT support, cloud services, and strategic consultancy. In my role as Account Manager, I act as the key point of contact for our clients—building long-term relationships, identifying growth opportunities, and aligning IT strategies with business objectives. I work closely with technical teams to ensure our clients get proactive, responsive, and future-focused service, all while helping them navigate complex IT landscapes with confidence.
ConoscoKey Account Manager
Oct. 2023 - Dec. 2024In my role as an Account Manager at Conosco, I managed client accounts by aligning our services with their specific IT and security needs, working extensively with strategic partners like Mimecast, Microsoft, Ivanti and many others. In my role, I focused on managing client relationships, implementing solutions, and providing continuous support to ensure clients gained maximum value from our partnerships. I worked closely with clients to understand their challenges, identifying opportunities for improvement and driving impactful changes. By collaborating with partners like Mimecast, Microsoft, and Ivanti, I coordinated customized solutions that enhanced client success and satisfaction, fostering long-term partnerships and delivering consistent, meaningful results.
DigiCert, Inc.Strategic Account Manager
Nov. 2022 - Oct. 2023Cape Town, Western Cape, South AfricaWith over six years of experience in Global market sales and account management, I am a strategic and results-oriented professional who is passionate about helping online merchants grow their revenue and trust with their customers. I work as a Strategic Account Manager at DigiCert, Inc., a leading provider of digital security solutions and certificates. I am also certified by Sandler Training, a global leader in sales and management training. In my current role, I manage and grow a portfolio of key accounts that use DigiCert's products and services, such as Norton Shopping Guarantee, Symantec Website Security, and DigiCert SSL. I leverage my skills in sales metrics, sales forecasting, and sales targeting to meet and exceed my quarterly and annual goals. I also establish and strengthen relationships with multiple stakeholders within each account, and provide them with strategic guidance and support to optimize their online presence and performance. I enjoy working with a diverse and collaborative team at DigiCert, and I am always eager to learn new skills and technologies.
DigiCert, Inc.Account Manager / Team Lead
Aug. 2017 - Nov. 2022Cape Town Area, South AfricaJoined DigiCert as part of the Symantec Website Security acquisition. Symantec/Norton's wide range of offerings allows me to tailor a solution that covers all aspects of security & trust while reducing bounce rates and boosting conversions for online merchants. As an Account Manager for Norton Shopping Guarantee, I work with online merchants to increase their online revenue through strategic planning and ensuring a healthy financial ROI through their partnership with Symantec. My responsibilities include: • Understanding the challenges that merchants face in an ever changing industry • Meeting/exceeding on quarterly and annual revenue goals • Establishing & strengthening relationships at multiple levels within client organizations • Establishing and maintaining a high retention rate and high level of customer satisfaction • Creating new business opportunities through a focused prospecting approach • Managing a pipeline of multiple accounts at different levels within the sales cycle • Forecasting with a high level of accuracy • Motivating others as a sales leader/mentor
SymantecNSG Account Manager
Aug. 2017 - Dec. 2017Cape Town Area, South Africa
Right click mediaSale Representative
May. 2016 - Aug. 2017Cape Town Area, South AfricaSales representative of online and mobile marketing. Right click media is a google badge partner Website and mobile design & development SEO - Search Engine optimization Google Adwords Social media management and marketing Youtube services Lead generation Direct marketing - Sms & email campaign management Mobile application design and development
Right click mediaSales Representative
Apr. 2016 - Dec. 2017Online and mobile marketing solution sales Social media marketing solutions Mobile Application development sales and solutions Specialized sales in all online marketing for all business sectors
HBS Aluminium systemsInternal sales
Sep. 2015 - Mar. 2016epping 2 cape town western cape
Apac packagingInternal Sales Executive
Feb. 2014 - Aug. 2015Cape Town Area, South AfricaTelephonic orders sales (all money from cash sales is my responsibility) Quotations Appointment set up for external reps customer queries and complaints warehouse monitoring Checking damaged stock and returns supervising the loading and off loading of trucks and containers Office management Deliveries ( occasional)
paranah promotionsdriver
Jan. 2011 - Aug. 2013Driver, i was responsible for the care of my vehicle and its stock inside, i assisted customers with queries, checking and counting their orders, planing routes for the other drivers, checking their orders before dispatch, money retained from cash sale deliveries was my responsibility.
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