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Work Background
Eldorado InstituteProject Manager
Sep. 2024 - Feb. 2026Manaus, Amazonas, Brazil− Oversaw the entire product lifecycle, from definition to factory shipment, collaborating with software development, hardware development, regulatory, Google, field tests, and Technical Account Management teams. − Created and managed the product schedule, ensuring that all requirements were met, tests and validations were completed, and identified issues were resolved in a timely manner, guaranteeing a successful commercial launch. − Led communications across cross-functional teams to align project milestones with business needs and regulatory standards. − Coordinated with carriers to ensure that all specific requirements were covered, ensuring a smooth and efficient go-to-market process for the new devices. − Conducted risk assessments and continuously monitored the project’s progress to ensure timely issue resolution and product readiness. − Calculated workload and headcount for project. − Monitored Projects and Tests, tracked software errors to avoid impact on homologation, and attended in-person product homologation. − Reported product KPIs, test status, sprint control − Proactively identified, addressed, and resolved problems, doubts, and issues within the QA team, promoting efficiency and smooth project workflows. − Increased automation in departments and improved quality department strategy reports. − Generated comprehensive reports on product KPIs, test status, sprint control, and Kanban utilization, contributing to informed decision-making processes. − Clarified and resolved developer doubts, improved team environment, and provided feedback to analysts. − Managed and directed the delivery of mobile devices worldwide, ensuring compliance with: • Google requirements; • International and regional regulatory agencies; • Carrier-specific requirements. − Maintained robust and open communication with both the development and product teams, ensuring seamless collaboration and alignment of goals across departments.
BETA CursoHead of QA
Mar. 2024 - Sep. 2024Rio de Janeiro, BrasilManaged and directed the QA department, providing leadership and guidance in project environments, testing, bug reporting, and the implementation of new tools. Effectively communicated processes and tools applied to both mid-level managers and the CEO, ensuring a cohesive understanding across all organizational levels. Regularly presented key performance indicators (KPIs) to highlight the quality area's achievements and areas for improvement. Facilitated communication channels by presenting and explaining developed tools to the general manager, fostering a transparent and collaborative working environment. Proactively identified, addressed, and resolved problems, doubts, and issues within the QA team, promoting efficiency and smooth project workflows. Increased automation in departments and improved quality department strategy reports. Generated comprehensive reports on product KPIs, test status, sprint control, and Kanban utilization, contributing to informed decision-making processes. Clarified and resolved developer doubts, improved team environment, and provided feedback to analysts. Created and managed tasks and flows in Jira and GitHub, and monitored code review flow. Maintained robust and open communication with both the development and product teams, ensuring seamless collaboration and alignment of goals across departments. Spearheaded the creation and implementation of automation strategies to enhance testing processes and reduce manual efforts. Suggested innovation metrics and insights based on identified errors. Applied techniques such as brainstorming for improvements and understanding of post-related activities. Calculated workload and headcount for project suggestions to the manager. Monitored Projects and Tests, tracked software errors to avoid impact on homologation, and attended in-person product homologation. Resolved problems, doubts, and issues during certification.
CompalR&D Project Manager
Jan. 2024 - Aug. 2024ManausManaged and directed the project department, providing leadership and guidance in project environments, testing, bug reporting, and the implementation of new tools, activities related to architecture, code, new projects, follow-up. − Managed a team of all partners companies and all professionals across eight projects, including AI-related, industrial test automation, and interactive data management projects. − Effectively communicated processes and tools applied to both mid-level managers, directors, ensuring a cohesive understanding across all organizational levels. - Regularly presented key performance indicators (KPIs) to highlight the all-area’s achievements and areas for improvement. − Facilitated communication channels by presenting and explaining developed tools to the general manager, fostering a transparent and collaborative working environment. − Proactively identified, addressed, and resolved problems, doubts, and issues within all teams in the project, promoting efficiency and smooth project workflows. − Generated comprehensive reports on product KPIs, test status, sprint control, and Kanban utilization, contributing to informed l decision-making processes. − Clarified and resolved developer doubts, improved team environment, and provided feedback to analysts. − Created and managed tasks and flows in Jira and GitHub, and monitored code review flow. − Maintained robust and open communication with both the development and product teams, ensuring seamless collaboration and alignment of goals across departments. − Suggested innovation metrics and insights based on identified errors. − Applied techniques such as brainstorming or deep dive for improvements and understanding of post-related activities. - Documented and presented error reports to senior management, contributing to a transparent and solution-oriented project environment.
SAMSUNG SIDIAQuality Analyst (Leader AQI)
Jan. 2022 - Dec. 2023Manaus, Amazonas, Brazil- Led the AQI department, overseeing development activities, creating new process automation projects, and improving the SQE test approach; - Increased automation in departments and improved quality department strategy reports; - Developed and trained new roles and Usability Test projects for Mexico; - Clarified and resolved developer doubts, improved team environment, and provided feedback to analysts; - Created and managed tasks and flows in Jira and GitHub, and monitored code review flow; - Proposed coding improvements and suggested new APIs for process automation; - Prepared quality, project, and weekly, monthly, and annual reports for Samsung headquarters in Korea; - Coordinated Samsung usability tests; - Suggested innovation metrics and insights based on identified errors; - Applied techniques such as brainstorming for improvements and understanding of post-related activities; - Calculated workload and headcount for project suggestions to the manager, including defending values with Samsung headquarters. Key Achievements: - Increased Automation Rate from 18% to 47% by the end of 2023; - Zero negative feedback or rejected reports in recent years; - Increased User Trial Projects in Latin America from 12 to 20 by the end of 2023, including the inclusion of 3 watch models previously not considered; - Improved QA LA SQE with a reduction of test cases from 18,000 to 10,000 and automation of 5,000 test cases, saving approximately 8,000 hours per year; - Developed 10 process automations, saving about 12,000 hours per year for the SQE LA group; - Implemented methodologies like Extreme Programming in development using "rubber duck" for code refactoring and writing improvement; - Proposed about 40 new error tests found in usability testing; - Reproduced 100% of Big Data errors using automation.
SAMSUNG SIDIASenior Quality Assurance Tester
Sep. 2021 - Jan. 2022Manaus, Amazonas, Brazil- Monitored Projects and Tests, tracked software errors to avoid impact on certification, and attended in-person product certifications. - Resolved problems, doubts, and issues during certification. - Reported product KPIs, test status, sprint control, Kanban, and created automation. - Performed all manual tests on devices. - Monitored Voice of Customers (VOC). - Oversaw all Field Test interns, assigned tasks, and managed expectations. Key Achievements: - Achieved 100% team retention over 2 years in AQI due to a positive and friendly atmosphere. - Received 2 awards for automation increase in 2022, an award for the highest number of hours saved in process automation in 2023, and 3 awards for Tab S7, S10, and A107 models. - Successfully retained all Field Test interns within the team. - Received 4 usability testing awards for S20, A12, Flip 3, S21 models and the Star Member Sidia Samsung award for effective improvement in GPS tests, resulting in a reduction from 8 to 6 hours of work. - Refactored 5 checklists (test notebooks), resulting in about 6 hours reduction per project. - Achieved 0% to 100% VoC reproducibility after team integration and management and automation implementation.
Sidia Instituto de Ciência e TecnologiaSoftware Quality Assurance Tester
Mar. 2019 - Sep. 2021Manaus, Amazonas, Brazil- Monitored Projects and Tests, tracked software errors to avoid impact on certification, and attended in-person product certifications; - Resolved problems, doubts, and issues during certification; - Reported product KPIs, test status, sprint control, Kanban, and created automation; - Monitored Voice of Customers (VOC); - Oversaw all Field Test interns, assigned tasks, and managed expectations. Key Achievements: - Reduced Voice of Customer (VoC) and Marketing Issues to 01 in 2020 for tested products; - Ranked first globally in fault reports in the User Trial program.
Capgemmini - Salvador/BA.Quality Assurance Tester
Apr. 2018 - Mar. 2019Salvador, Bahia, Brazil- Conducted certifications with Caixa Econômica, Banco do Brasil, and Sesc São Paulo for mobile, web, and desktop products. - Implemented the complete quality structure, continuously monitored project progress, and consolidated requirement documentation. - Prepared quality reports for contract delivery. - Configured and provided the quality environment. - Identified and mapped project risks, held daily meetings to monitor activities. - Constantly monitored and tracked project errors. - Created automated tests to ensure quality, as well as developed and implemented unit tests. Key Achievements: - Successful certifications and presentations for the specific contract, building client loyalty with project deliveries and documentation, receiving positive feedback.
wtf - Welcome The FutureQuality Assurance Tester
Oct. 2017 - Apr. 2018Salvador, Bahia, Brazil- Responsible for identifying all Quality points and Quality environments such as TestLink, Mantis, and PLM; - Ceation of test cases, test plan, test strategy, automation development, reporting, and validation with the client. Key achievements: - Successful delivery of Bia, Vivi, and Nat chat systems. - Reduced update times by approximately 15% for passive support by applying software architecture concepts to restructure the service API linked with support trunks.
BRISA Sociedade para o Desenvolvimento da Tecnologia da InformaçãoQuality Assurance
Jan. 2013 - Apr. 2018Salvador, Bahia, Brazil- Responsible for validating LG's new model software and conducting tests and certifications throughout Latin America. - Monitoring and addressing errors and flaws found for effective software correction. - Generating reports on the product and targets associated with testing or certification, - Responsible for both manual and basic automation tests using Selenium. - In charge of battery test training at the São Paulo unit. Key achievements: - Successfully certified 17 products, including the G2, which became the company's best-selling product in 2015 and served as the flagship model in Latin America.
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