Hoda El Achi

Team Assistant

CRM PlatformsCopywriterMarketingCustomer Data ManagementCRM managerCopywritingCustomer ServiceAssistantData Entry

Team Assistant, plays a vital role in ensuring smooth team operations. Her responsibilities include managing schedules and meetings, drafting SOPs and guidelines, and providing administrative support to the team. She acts as a communication bridge between team members, upper management, and clients ensuring information is disseminated accurately and in a timely manner. Her role is crucial in maintaining team efficiency and productivity.

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✔️38%

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🇮🇳27%

India

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Romania

Work Background

Team Assistant

ESCWATeam Assistant

Jun. 2022 - May. 2024Lebanon, Beirut- Reviewing collaboration agreements to ensure that agreements comply with established collaboration guidelines. - Maintaining trackers to ensure the timely delivery of vital Office outputs, including workplans and audit reports. - Assisting in collecting and analyzing qualitative and quantitative data from local and regional clients. - Generating a variety of standard statistical and other reports, work orders, etc., using various databases to neatly present collected data and visualize results obtained. - Supporting in organizing high level meetings for the unit and training workshops. - Compiling and organizing information solicited to keep track of client and space allocation data, and unit output, including workplans, minutes of meeting, and training material. - Providing client support and helping resolve system issues. - Liaising between the different units to deliver requested services. - Drafting correspondence to both internal and external clients. - Training new clients to use the in-house developed service portal.

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