Andrew Alexander

Lead Infrastructure - Deskside Support @Sutherland

Technical Support AgentSupport SpecialistCall CenterSystem ArchitectSolution IntegratorProject ManagerSystem AnalystData EntryCustomer Retention SpecialistLive ChatChat SupportHelp Desk SupportCustomer ServiceTech SupportProduct ManagerFinanceIT

I help businesses turn technology into a reliable foundation for growth and operational efficiency. I am the Founder of TekViSol (Technology Vision Solutions), where I work with companies—particularly SMEs and growing organizations—to implement practical, scalable technology solutions that improve productivity, reduce downtime, and simplify operations. My work focuses on bridging the gap between business needs and technical execution. Areas I specialize in include: • IT infrastructure setup and management • Business technology consulting for SMEs • Device diagnostics, repair, and system optimization • Network design and troubleshooting • Productivity and collaboration platforms (Google Workspace, QuickBooks, etc.) • Operational technology solutions for growing businesses Alongside TekViSol, I serve as a Lead Infrastructure Specialist at Sutherland, where I oversee technical support operations and guide teams responsible for maintaining enterprise systems and user environments. I’m always interested in connecting with founders, operators, and business leaders looking to strengthen their technology foundation and improve how their organizations run.

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Work Background

Founder & Managing Director | IT Solutions Architect & Business Technology Strategist

TekViSolFounder & Managing Director | IT Solutions Architect & Business Technology Strategist

Jan. 2025Jamaica

Lead Infrastructure - Deskside Support

SutherlandLead Infrastructure - Deskside Support

Jul. 2019Kingston, Jamaica

Associate Professional Infrastructure - Deskside Support

SutherlandAssociate Professional Infrastructure - Deskside Support

Jul. 2017 - Jul. 2019SCR

Consultant

SutherlandConsultant

Jul. 2016 - Jun. 2017New Kingston

Govnet Intern

Central Information Technology OfficeGovnet Intern

Jul. 2011 - Aug. 2012

Night Auditor

Beaches NegrilNight Auditor

Jan. 2009 - Feb. 2010

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