First Hop Middle East and AfricaR & D Engineer
Jun. 2001 - May. 2005The following is a brief list of my major tasks:
Solution Architect, Telefonica Spain (see above)
Product Architect and developer, MMS Router
I was involved with the development of our MMS offering from the very beginning. The product development was launched after the proof-of-concept related to my thesis work was sold as one of the first functional MMS servers in the world. The product went through a lot of phases before reaching maturity and is now deployed at 50+ Mobile Operators globally and has delivered millions of messages.
In spring of 2005 I and a small team of testers were tasked with doubling the performance of the MMS Router on a given hardware within a month. The project ended up producing a performance multiplier of nearly 2.5 on time and under budget.
Support Engineer
First Hop support is based on a voluntary rotation of support shifts during non-office hours. I regularly volunteered for the service and gained first-hand insight into the problems encountered by our customers.
Technical Consultant, e.g. Sonera Zed, Eurotel Prague, T-Mobile Netherlands, Radiolinja Finland (now Elisa), End2end Denmark, Vodafone Global Content Services
I acted as a technical consultant for several customers during this period. The work included training, troubleshooting, performance optimisation, development support and technical planning. Many times I was chosen for the job because I had knowledge of the High Availability solution or because of my experience with performance tuning customer systems.