Jamie Lloyd - Assistant Director, Northern Arizona University

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Work Background

NACURH, Inc.NACURH Advisor

Jun. 2022

Northern Arizona UniversityAssistant Director, Campus Living

Jan. 2020Flagstaff, Arizona Area• Serve as part of the Campus Living Leadership Team managing the day-to-day operations of 23 Campus Living Communities, creating consistency in staffing, operations, facilities, and crisis response • Directly oversee operations for an area of four to six residence halls housing 1,800 to 3,200 residents • Supervise, train, and evaluate four to seven full-time Campus Living Community Coordinators and indirectly supervise one to three Campus Living Community Graduate Assistants and 45-60 Community Assistants • Serve in Manager On-Call crisis response rotation, providing consultative and support to graduate and full-time professional on-call staff. • Advise CLCCs in personnel, student behavior, familial, facilities, and conduct questions and concerns • In conjunction with Assistant Director team, develop, implement, and assess the Community Engagement Framework, a community-building model used in all CLCs. • Consult on emergent and ongoing student issues with Counseling Services, NAU Police, Equity and Access, and the Dean of Students area • Approve expenditures for hall budgets, RHA, NRHH, and Campus Living initiatives and committees totaling upwards of $200,00 annually • Assist in implementing staff and student assessments to measure the success of departmental initiatives, campus culture, and staff performance, and report to university stakeholders. • Apply planning, organizing, directing, and facilitating skills and knowledge of employee regulations, policies, and procedures, including delivering formal feedback, planning work, motivating employees, resolving conflicts, and addressing performance issues. • Establish and maintain partnerships with campus and community partners through individual relationships and serving on university task forces and selection committees. • Collaborate with Facility Coordinators to identify facility improvements, respond to facility-related emergencies, and maintain superb living environments and resources for on-campus students.

NACURH, Inc.Regional Advisor

Jan. 2017 - Jun. 2022Intermountain Affiliate- Advise executive board of 8 student leaders from schools in the intermountain region (Idaho, Montana, Wyoming, Utah, Colorado, Arizona, New Mexico and Nevada). - Work annually with two conference host sites, providing context, financial guidance and regional understanding. - Work collaboratively with the Regional NRHH Advisor to support numerous projects and initiatives. - Network with seven other Region's advisors to provide enhanced support and understanding to student leaders serving in unique roles. - Provide ongoing developmental opportunities for campus RHA and NRHH advisors at conferences and digitally throughout year. - Serve as corporate card holder and help to oversee a budget of $27,000. - Ensure all policies and procedures are followed including regional, NACURH and school policies.

Northern Arizona UniversityCoordinator for Staff and Community Development

Jul. 2015 - Jan. 2020Flagstaff, Arizona Area• Hire, train, supervise and evaluate one Graduate Assistant for Staff and Community Development • Interim supervisor for one apartment style Residence Hall Director (RHD) • Provide indirect supervision of Community Development Center (CDC) staff. • Respond to resident needs through assessment and evaluation of community development initiatives. • Address the social integration of residential students through development of co-curricular and student leadership activities. • Manage budgets equaling approximately $100,000 for departmental initiatives, committee work, training and large scale programming. • Serve as the advisor to Residence Hall Association (RHA) executive board. • Liaise with advisors of National Residence Hall Honorary (NRHH) and fifteen Community Councils, providing ongoing training, evaluation and support. • Plan and implement annual foundations training for onboarding new graduate and fulltime staff. • Coordinate fall, spring and continuous training for 162 Resident Assistants. • Design, evaluate and provide instructional oversight to seven sections of the pre-service Resident Assistant Training course. • Collaborate with institutional and divisional entities to develop programming and initiatives related to student learning and development. • Organize regular professional development opportunities for hall staff on a variety of topics. • Created and implemented competency based professional development plan for use by facilities, operations and hall staff.

Oklahoma State UniversityHousing Coordinator for Student Leadership Development

Jul. 2013 - Jul. 2015• Train, supervise and evaluate Graduate Residence Director for Leadership • Oversee the training, supervision and evaluation of ten leadership mentors (LM). • Coordinate annual pre-collegiate leadership conference for three hundred incoming students each fall. • Provide vision, planning and assessment for residential leadership certificate offered annually. • Advise five Residence Hall Association (RHA) Officers, supporting mission of student organization • Serve as co-advisor to campus chapter of National Residence Hall Honorary (NRHH). • Manage operating budgets for RHA and NRHH of over $90,000 annually. • Primary overseer for 23 Community Council financial accounts. • Liaise with Campus Life department for student organization development. • Approve procurement card account purchases and bi-weekly payroll for leadership area • Provide annual and ongoing training for sixteen Community Council advisors based on Advisor Resource & Training program through NACURH. • Serve on campus wide On-call rotation for crisis response for 5,600 residents. • Manage student leadership and development office for multiple residential leadership organizations. • Serve as hearing officer for student conduct cases in the residence halls.

University of Northern ColoradoResidence Hall Director

Jan. 2013 - Jun. 2013South Hall• Train, supervise and evaluate 10 Resident Assistants, one Diversity Mentor and seven desk assistants • Responsible for suite style building housing over 350 residents • Manage community operating budget of $3,200 annually for supplies and programming • Maintain inventory of student resource room supplies for 90 student staff housed in residential building • Liaise with Housing Services staff to maintain facility excellence of residence hall • Complete semimonthly payroll of front desk employees • Develop relationships with campus stakeholders for Sustainability, and Elementary Education learning communities • Serve on Hall Director On-call rotation for crisis response for 3,200 on campus residents • Advise seven community council executive board members, implementing weekly “Sunday Funday” community programming initiatives • Distribute semimonthly recognition newsletter to student staff using MailChimp newsletter service • Implementing social media recognition plan using #CultureofCare with Housing & Residential Education staff and students living in the residence halls • Support new Hall Director staff through Hall Director buddy program providing transition information and updates

University of Northern ColoradoGraduate Hall Director

Jul. 2011 - Jan. 2013Presidents Row• Train, supervise and evaluated four Resident Assistants, and one Diversity Mentor • Responsible for an area of four buildings housing over 175 residents, 60% first year students, including occupancy management, safety and security, educational programming and outreach • Responded to the needs and enhance the experience of the Leadership learning community • Utilized MAP-works data to identify first year students needing intervention, meet with students individually to follow up on data and offer institutional support • Oversaw the implementation of our student staff community development model, including resident interviews, programming and use of MAP-Works • Served as a Student Conduct Administrator in centralized Students Rights & Responsibilities office • Served on Hall Director On-Call rotation for crisis response for 3,200 on campus residents • Managed community operating budget of $1,600 annually • Advised five community council executive board members, implementing community wide programming and leadership initiatives • Designed year-round student staff training model encompassing virtual training, fall and spring in-person trainings, Resident Assistant Class, and scheduled in-services

NACURH, Inc.Director

May. 2011 - Jun. 2012IACURH• Facilitated and conducted three annual regional meetings with over 32 stakeholders • Oversaw operating budget of over $30,000 • Serve as voting member on the National Board of Directors • Delegated tasks and responsibilities to the appropriate members of nine person team • Fostered relationship with Association of Inter Mountain Housing Officers organization • Developed memorandum of understanding with South African institutions with student leadership opportunities development.

University of Northern ColoradoGraduate Assistant for Instructional Design & Training Development

Aug. 2010 - Jun. 2011• Managed student staff resource room including inventory & resource management • Developed and distribute monthly student staff newsletter with departmental updates and achievements • Researched and developed online training module for Resident Assistant training held during summer • Served on departmental student staff training committee • Served on Hall Director On-Call rotation for crisis response for 3,200 on campus residents • Co-advised delegation of 8 to RA conference RAppin’ in Laramie, Wyoming

University of Northern ColoradoResidence Hall Association President

May. 2008 - May. 2010Chair weekly RHA meeting of 70-100 participants. Create and distribute weekly agenda for staff and general council meetings. Communicate regularly with RHA Presidents around the United States.