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Work Background
Head of Operations
blueshyftHead of Operations
Feb. 2018Millers Point, Sydney
Head of Partnerships
blueshyftHead of Partnerships
May. 2017 - Feb. 2018Millers Point, Sydneyblueshyft is a network of 1,300+ retail locations around Australia with a modern, extensible technology platform that adds an unmatched physical retail presence to your digital business, instantly. The Head of Partnerships role is to give a strategic and operational lead to blueshyft's Business Development, Partner Services, Partner Relations, Communications and Marketing. Key Responsibilities - Provide leadership for the Partnerships Team which includes Partner Services, Partner Relations, Business Development, partner communications and marketing activity. - Lead on developing and implementing the business development and marketing strategies for blueshyft - Work with partners and the blueshyft team to develop innovative solutions to help increase revenue and profit for our partners.
Operations Manager
blueshyftOperations Manager
Nov. 2016 - Jul. 2017Millers Point, Sydneyblueshyft is a retail platform for digital businesses with a network of 1300+ retailers. What does this mean? In other words, we allow businesses to increase their retail footprint without the overhead of opening and operating retail locations. We currently have over 10 partners on our platform with more being added every quarter. Some of our partners include Bitcoin.com.au, Coinjar, Newscorp, Ladbrokes, bux, SodaKING, TNT and Toll. We have installed an iPad in all our locations with our simple to use platform for these services to be accessed by the 500,000 customers that walk into our network on a daily basis. So what do I do you ask? I am responsible for looking after our 1200+ strong network and making sure they are getting the most out of the services we have on our platform. Our team works with our retailers to make sure they are getting the most out of the platform by being up to date with any promotions or new partners joining our network. I am also responsible for working with our product and sales team from beginning to end to make sure the integration of partners onto our platform is as smooth and painless as possible. Working with each of the teams in our business means I can help to maximise revenue and profit from launch by cutting down the ramp up time for the partners. The rollout of all services operationally with our partners is the most crucial part of my job and making sure the team is prepared for launch and for what comes after that.
National Channel Manager
blueshyftNational Channel Manager
Oct. 2015 - Nov. 2016Millers Point, Sydneyblueshyft is a retail platform for digital businesses with a network of 1200+ retailers. What does this mean? In other words, we allow businesses have or increase their retail footprint without the overhead of opening and operating retail locations. We currently have 8 partners on our platform with more being added every month. Our partners include Bitcoin.com.au, Coinjar, Liberty X, Ladbrokes, bux, SodaKING, TNT and Toll.
Co-Founder
future noteCo-Founder
Jan. 2016 - Mar. 2017Bondi JunctionOur team at future note originally came together looking to solve problems. In fact, we have notebooks full of ideas and scribed conversations looking for better ways of doing daily tasks. During one conversation we identified the love-hate relationship we each had with notebooks. We were used to carrying around a few at a time for different purposes, constantly running out of pages, then spending $20 or more each month buying new ones while the old ones stacked up on our desks or ended up in the recycling bin. Laptops and tablets didn’t have the same effect – the part we loved was having something tangible to work with, scribbling notes or sketching out ideas. We went searching for ways to expand and improve the experience. We came back with future note. Wholly Australian owned and operated, we’ve found a way to shift our love-hate relationship with notebooks into a love-love solution that is committed to increasing productivity, saving money and helping reduce environmental footprints – for us, and now for you too.
Retailer Growth Specialist
eBay MarketplacesRetailer Growth Specialist
Oct. 2014 - Sep. 2015Sydney CBDeBay Inc. : Founded in 1995 in San Jose, California, eBay Inc. connects millions of buyers and sellers globally on a daily basis through eBay, the world's largest online marketplace. Employed as a Retail Growth Specialist to acquire new Businesses to join eBay as an additional channel to sell and scale their business. Duties Include: - Prospect into new SMB accounts – Via Salesforce(leads), LinkedIn, Instagram. - Identify new leads through cold calling, email, Inmail (Linkedin) & Networking events. - Follow up on qualified leads from the Inside Sales team turning them into opportunities and closing the deal. - Maintain and promote a positive and professional attitude while building collaborative relationships among potential and existing customers to build a strong pipeline. - Collaborate with all teams within the business to help close deals. - Manage the full sales cycle from qualifying, demonstrations and closing business - The ability to priorities and qualify out to ensure efficiency - Develop and execute a more strategic plan for larger accounts - Present via phone for smaller accounts with same day sales cycle. - Present F2F to business owners & stakeholders for larger accounts. - Act as a relationship manager for each account for the first month – On board, provide support to ensure success within first month. - Ensure all activity is logged within Salesforce.com - Research market trends, opportunities and competition to support sales pitch delivery. - Liaise with the Account Support teams regarding new customers. - Continue to train and educate myself to keep pace with product modifications, industry changes. - Participate in special projects – eBay Shark Tank Relationship - SMB Scaling Project - Defect Removal Project
Market Development Specialist
Express DataMarket Development Specialist
Jan. 2013 - Dec. 2014Botany, SydneyExpress Data is Australia and New Zealand’s leading ICT distributor in the enterprise networking sector. Express Data offers more than world leading logistics, it assures peace of mind. Combining expertise, experience, systems, high standards and wide capabilities, Express Data encompasses ever-evolving distribution systems and solutions that consistently deliver ahead of the curve. Worked in the product team dealing with our largest suppliers such as Cisco, Adobe, Symantec, IBM, HP and Toshiba. Helped to streamline the processes to help the suppliers focus on which products are selling and which are not. Responsible for talking with our clients to find out what services they require or which of the current services and products they use they are happy to with. I would then liaise with the Account Manager of the respective company and help them work out their marketing strategy as well as which products should be offered to the channel.
Venue Manager
The White HartVenue Manager
Jan. 2012 - Dec. 2013Neutral Bay, SydneyVenue Manager of "Small Bar of the Year' From concept to delivery of final product this was and continues to be an exciting business. Taking a broad idea and refining it continuously, it took much collaboration with some of the industries most respected talent to present the White Hart to the Sydney Bar scene. In our first operating year, we were awarded Australian "Small Bar of the Year" by Bartender Australian Bar Awards. This was a very competitive segment and an acknowledgement of the hard work and execution put into the venue by many contributors. Managing the staff at the venue to make sure we kept wages down to a minimum, which sometimes meant jumping behind the bar or on the floor to serve customers and sending a staff member home. As the venue was open from the evenings most days, I was able to meet with suppliers and owners in the morning and afternoon to work out purchasing of supplies and get best pricing. Organising bookings as well as answering all enquiries whether via email, phone, or our Facebook and Instagram accounts. Running promotions in venue to help drive traffic to the venue and using social media to help create awareness of the venue not just to people walking past but people all over Sydney. Our customer base was very widespread coming from all over Sydney to try one of our famous cocktails. Stepping back from the daily hands-on responsibilities of the venue I contribute more strategic elements such as marketing strategies, commercial relationships with key suppliers and financial management.
Franchisee In Training
Harvey NormanFranchisee In Training
Jan. 2009 - Dec. 2012Bondi Junction, SydneyCame into this store as a Store Manager of Harvey Norman Gordon which was a small store with less foot traffic managing just 9 staff in total to managing over 50 in the Bondi store. I looked after the Inventory management for multi-million dollar computers and electronics department. We always won competitions across Sydney, the state and country, as well as being the preferred site for product launches and releases. We were consistently in the top 5 in the country for revenue and profit across over 200 stores nationwide. Was still able to be the number sales person in the store to lead by example. 30-minute team training sessions every morning, including sales, product and discussing targets for the day as well as how we would celebrate once we met our target. Was able to attain KPI's set by the Franchisee. Looked after the advertising and merchandising of the business. Although Harvey Norman did a lot of advertising there were always ways to maximise on what Harvey Norman was already advertising and use that large marketing budget to help drive people to the business to increase sales. Sitting down with suppliers to work out best deals for bulk buys as well as negotiating the best margin possible for the team to be as motivated to sell the products allowing them to make higher commissions which meant more profit for the business.
Store Manager
Harvey NormanStore Manager
Jan. 2005 - Dec. 2008GordonStore Manager of Harvey Norman Gordon which was a small store with less foot traffic managing just 9 staff in total. I looked after the Inventory management for multi-million dollar computers department. We always won various competitions across Sydney for profit. We were consistently in the top 5 in the country for revenue and profit in the printer category across over 200 stores nationwide. Was still able to be the number sales person in store to lead by example. Team training sessions twice a week, including sales, product and discussing targets for the day as well as how we would celebrate once we met our target. Was able to attain KPI's set by the Franchisee. Looked after the advertising and merchandising of the store. Although Harvey Norman did a lot of advertising there were always ways to maximise on what Harvey Norman was already advertising and use that large marketing budget to help drive people to our store to increase sales. Sitting down with suppliers to work out best deals for bulk buys as well as negotiating the best margin possible for the team to be as motivated as possible to sell the products allowing them to make higher commissions which meant more profit for the business.
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