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Work Background
Fortune 5Executive assistant to director
Oct. 2022Dubai, United Arab Emirates
Asmar Medical LTDCustomer Service Representative/EA to CEO
Sep. 2017 - Jul. 2022Beirut, Lebanon- Managing large amounts of incoming calls and emails from clients. - Preparing quotations, price lists and bids of instruments, implants and different medical items sold by the company. - Resolving product or service problems by clarifying the customers’ complaints, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. - Recommending potential products or services to management by collecting customer information and analyzing customer needs. - Preparing product or service reports by collecting and analyzing customer information. - Contribuing to team effort by accomplishing related results as needed. - Training new personnel and ensuring they are well settled in at the core of the organization.
BNP Paribas FortisHR Advisor & Project Manager Assistant
May. 2015 - Aug. 2015Brussels Region, BelgiumHR Avidsor and Project Manager ASSISTANT - Closely shadowing strategic projects aiming at the implementation of Teleworking and strategic workforce planning. - Assisting in the establishment and implementation of new and improved HR policies related to career counseling, as well as the creation of a more effective tool for tracking employee records.
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