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Work Background
Client Services Associate
JPMorgan Chase Bank, NAClient Services Associate
Nov. 2017United States, PhoenixMerchant Services Account Manager | PayFac & Front Line Submitter (FLS) Specialist | Payments & Fintech Operations
Center and Sales Associate
CenturyLinkCenter and Sales Associate
Jan. 2014 - Jul. 2017United States, PhoenixResponded to inbound service calls in a fast-paced, high-volume call center Built a rapport with customers and proposed different products and services based on their account history to help minimize their monthly bill Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems Possess effective communications skills, and work well with others at all levels. Performed under pressure in a fast-paced environment.

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Personal Pitch
Merchant statement reconciliation consulting
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