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Work Background
ML6 | Your partner in AISenior Marketing Officer
May. 2025
AlsayeghSenior Account Manager
Jun. 2022 - Jun. 2025United Arab EmiratesDeveloping and implementing strategic plans to manage and grow accounts Retaining clients and building strong, trusting relationships Understanding client needs and identifying new business opportunities within portfolio Providing superior client service and ensuring client satisfaction Communicating and coordinating with internal teams to deliver solutions Identifying opportunities for improvement and proposing new tools and processes Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry
AlsayeghAccount Manager
Oct. 2021 - Jun. 2022Dubai, United Arab EmiratesAct as the main point of contact in all matters relating to client concerns and needs Build and strengthen client relationships to achieve long-term partnerships Coordinating with agency departments to create and implement marketing campaigns Ensure the timely and successful delivery of our solutions according to customer needs and objectives Increase the lifetime value of a client by closely monitoring needs and offering appropriate solutions
Toll Global ForwardingBusiness Development Manager
Jan. 2020 - Sep. 2020Identify and target new customers, with a particular focus on expanding to new region Develop and execute marketing and sales strategies to expand the business portfolio Ensure a good communication with all internal departments Developing local relationships and business development opportunities with strategically important local and international customers
AlsayeghSocial Media Manager
Sep. 2019 - Jun. 2022Develop creative and engaging social media strategies Manage the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Pinterest, Instagram, Tiktok and YouTube, adapting content to suit different channels Create engaging multimedia content (and/or outsource this effectively) across multiple platforms Develop, launch and manage new competitions and campaigns that promote your organization and brand Form key relationships with influencers across the social media platforms Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics, Facebook insights, and Social Bakers Research and evaluate the latest trends and techniques in order to find new and better ways of measuring social media activity Analyze competitor activity Recommend improvements to increase performance
Wings of lebanonScheduling Admin / Senior Cabin Crew
May. 2018 - Jan. 2020Badaro*Rostering Admin: Responsible for flight and crew rostering activities Implementation of Safety Management System in the department Organize and coordinate the work within the division in cooperation with other divisions and report directly to Director of Flight Operations Attend management weekly meetings in order to record the minutes related. Assist in monitoring and evaluating crew performance via reports Plan and develop rostering procedures and systems according to the Standard Operating Procedures Supervise and monitor Passports, Visas, Licenses, and Medical Flying Applications Facilitate the mission travel of crew and trainers, including following up on bookings, travel authorizations, tickets Maintain efficient plan and crew development and ensure schedule coverage with the available crew capacity and ensure equalization Monitor the day-to-day personnel and administrative operations of the office. *Senior Cabin Crew: VIP Charter Flights (Politicians, CEOs, Football teams, etc…) Training and familiarizing new joiners on board Advising passengers of safety routines and carrying out pre-flight checks Managing and directing a team of cabin crew
BartartineRestaurant Manager
Aug. 2017 - Jan. 2018LebanonManage and oversee the entire restaurant operation Deliver superior guest services Ensuring guest satisfaction Plan and develop guest loyalty programs Plan new and update existing menus Plan and develop the overall restaurant marketing strategy Participate at local food events Respond efficiently to customer questions and complaints Organize and supervise shifts Manage and lead staff Hire new employees Training and evaluate staff performance Estimate consumption, forecast requirements and maintain inventory Manage restaurant supplies Control costs and minimize waste Nurture a positive working environment Monitor operations and initiate corrective actions Implement innovative strategies to improve productivity and sales
überhausAssistant Bar Manager
Jan. 2013 - May. 2013LebanonRecruit, interview, hire and train bar staff Interact with customers to develop loyalty and handle customer concerns Ensure all licenses are current including health, safety and liquor Ensure staff is following all food control and safety regulations Create employee schedules based on expected customer numbers Ensure bars are profitable by analyzing liquor costs versus sales Work with liquor vendors to develop new productions or promotions for the bar Set and maintain standards for safe food handling, cleanliness and safety Negotiate with vendors, order supplies, manage inventories and budgets
Middle East AirlinesCabin Crew (Business Class)
Jan. 2012 - Jan. 2017Lebanon- Safety and security officer on board - Advising passengers of safety routines and carrying out pre-flight checks - Carrying out Inflight services - Carrying out first aid - Checking the condition and provision of emergency equipment and information for passengers - Demonstrating emergency equipment and safety procedures - Administering first aid when needed - Dealing with emergencies - Producing written flight reports after completing a journey. - Selling duty-free commercial goods and pursuing sales targets
ObladiAssistant Manager
Nov. 2010 - Jan. 2013LebanonAttend frequent meetings with bar owners Source and train staff to best fit the bar's needs Schedule staff in an efficient manner to best cover the demands of the customers Communicate with vendors to assure the appropriate amount of products are on hand for the forecasted demand Resolve all staff conflicts swiftly and properly Assure all transactions and banking are conducted with no variance Work shifts required to meet the needs of the bar. This may include nights, weekends and holidays Spend busy nights glad-handing customers to ensure their dining experience is the best
The VeBartender
Jun. 2009 - Aug. 2010LebanonPrepare alcohol or non-alcohol beverages for bar and restaurant patrons Interact with customers, take orders and serve snacks and drinks Assess customers’ needs and preferences and make recommendations Mix ingredients to prepare cocktails Plan and present bar menu Check customers’ identification and confirm it meets legal drinking age Restock and replenish bar inventory and supplies Stay guest focused and nurture an excellent guest experience Comply with all food and beverage regulations
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