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Work Background
VinFast USVice President North America Human Resources
May. 2024 - Apr. 2025United StatesTalent Acquisition, Recruitment Process Optimization, HR Strategy Development, Workforce Management, and Market Analysis. • Oversee Human Resources and Talent Acquisition for US and Canadian entities, managing a workforce of approximately 600 employees, resulting in streamlined recruitment processes and a reduction in time-to-hire across both regions.
• Design and execute HR strategies aligned with organizational goals, driving business growth and enhancing operational productivity.
• Monitor industry trends, labor market dynamics, and emerging HR technologies to ensure a competitive advantage.
• Entrusted with overseeing international market operations, while building and supervising a lean, high-performing team to drive market growth and operational success.
VinFast USVice President Human Resources
Aug. 2022 - May. 2024Los Angeles, California, United StatesHR Strategy Development, Succession Planning, Talent Management, Training and Development, Compensation Management, Regulatory Compliance, Executive Leadership Coaching, and SOX Compliance Framework Development. • Led training, development, and compensation initiatives, increasing employee engagement.
• Established a culture of compliance and accountability in liaison with the CEO and Internal Controls, leading to enhanced regulatory adherence and reduced audit findings.
• Delivered executive-level leadership coaching, empowering senior leaders to enhance decision-making, improve team performance, and drive organizational growth.
VinFast USHuman Resources Director
Jun. 2021 - Aug. 2022Los Angeles, California, United StatesWorkforce Scaling, Recruitment and Onboarding, Tax Credit Application Development, Policy and Procedure Development, Budgeting and Resource Allocation, Operational Framework Design, Global Operations Management, and Organizational Growth Strategy. • Played a pivotal role in the development of application documents and the committee review process for Cal Competes, securing a groundbreaking $20,500,000 tax credit for VinFast—the largest incentive ever granted to a car company at the time.
• Developed and implemented scalable policies, procedures, and guidelines for a global startup’s U.S. operations, enabling growth and operational productivity in a fast-paced, expanding organization.
• Drafted the organization's staffing budget and HR department budget, optimizing resource allocation and ensuring alignment with organizational goals while maintaining cost efficacy.
• Built the operational framework for a global startup in the U.S. by designing adaptable policies, procedures, and guidelines, supporting scalability and promoting flexibility in a rapidly evolving, high-speed organization.
Hanwha Q CELLS USA Corp.Senior Human Resources Manager
Apr. 2018 - Jun. 2021Irvine, California, United StatesHR Strategy and Operations, Insurance Policy Management, HR Team Leadership and Mentoring, Audit Management and Compliance, Change Management, Employee Health and Safety Compliance, Senior Management Training, and 401(k) Plan Administration. • Oversaw all facets of Human Resources for the U.S. division of a global renewables company, driving HR strategy and operations to support business objectives and align with the company's global vision.
• Conducted annual reviews and secured comprehensive insurance policies, including Workers' Compensation, Auto, General Liability, Umbrella, Foreign Package, D&O, and Operations Property Insurance, safeguarding large assets in the U.S. and Mexico.
• Supervised the HR team while advising and mentoring HR teams across other local Hanwha subsidiaries under our joint services agreement, fostering collaboration and fostering HR excellence across the organization.
• Led internal and external audits, including HR annual processes and procedures, worker compensation reviews, and government compliance audits for independent contractors, adhering to regulatory standards and organizational policies.
• Spearheaded change management during the COVID-19 pandemic by drafting policies and adapting internal safety procedures to ensure compliance with CDC, OSHA, and local and federal regulations, safeguarding employee health and organizational continuity.
• Provided targeted training to senior management on advanced interviewing strategies and best practices, leading coaching sessions that fostered informed hiring decisions and strengthened team dynamics.
• Acted as the 401(k) plan administrator and fiduciary, directing plan operations and protecting employees' financial interests.
InTouch Mobile Inc.Human Resources Manager
Mar. 2016 - Apr. 2018HR and Workforce Management, Recruiting and Staffing, Onboarding and Integration, Performance Management, Policy and Procedure Alignment, Payroll and Benefits Administration, Employee Benefits Management, and Coaching and Development. • Managed the Human Resources, Recruiting, Training, and Payroll departments across three companies, managing 22 T-Mobile and 25 Jimmy John’s franchise locations, and overseeing a workforce of 750 employees to maintain employee satisfaction.
• Directed the recruiting team in driving staffing efforts, utilizing recruiting metrics to identify and secure qualified candidates, conducting interviews, and extending job offers to meet organizational hiring goals.
• Led the onboarding process for approximately 200 employees during company acquisitions, coordinating all aspects of integration to ensure transition and alignment with organizational standards.
• Offered guidance to Regional, District, and Store Managers by guiding them in coaching, counseling, performance management, disciplinary actions, and documentation, nurturing team development and performance improvement.
• Integrated company policies, procedures, and culture with T-Mobile and Jimmy John's corporate standards, creating a cohesive framework that aligned with both brands' values and operational practices.
• Steered the development of electronic hire documentation, streamlining the onboarding process and enhancing employee integration.
• Developed and implemented payroll deduction profiles across three companies, ensuring accurate processing of deductions and tracking of employee and employer contributions, which improved payroll accuracy and compliance with benefit plans.
• Orchestrated and executed three annual open enrollment cycles, administering all facets of employee benefits to support optimal administration and employee engagement.
Danco AnodizingHuman Resource Manager / Assistant Controller
Apr. 2011 - Mar. 2016Arcadia, CAManufacturing Workforce Management, Financial Reporting, Budgeting and Forecasting, Accounting Oversight, Recruiting, Onboarding, Training, Performance Management, Policy and Procedure Alignment, Payroll, Compensation and Benefits Administration. • Oversaw five companies’ Human Resource operations.
• Supervised AR and AP personnel.
• Responsible for overseeing accounting procedures, internal controls and databases.
• Monitored expenditure and expense reports and prepared financial statements and monthly reports.
• Created training, progress review, and training goals documents distributed to employees
• Compiled data and analyze employees training requirements to determine employee’s progress and/or future training needs.
Santa Ana Unified School DistrictConstruction Administration
Jan. 2011 - Apr. 2011
UTLS Default Services ( formerly LandAmerica OneStop DS)Administration
Mar. 2010 - Feb. 2011
Marriott InternationalSpa Administrator / Supervisor
Aug. 2007 - Feb. 2009
The Houston CompanyOffice Administrator
Mar. 2004 - Aug. 2005
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