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Work Background
Project Manager
Union ITProject Manager
Dec. 2020São Paulo, BrasilProject Manager of the Union IT Corporate Project Office. Project management of IT infrastructure and development (Tools, Data Center, Migrations, Rollouts, Deployment). Experience in international projects with teams from other countries (LATAM, USA, Spain) and various suppliers (Syvalue, HITACHI, IBM, Telefonica); Managing the Project Mapfre/Telefonica - Datacenter Migration as part of the PMO team, for the migration of High End equipment (HP- UX, IBM Power AIX and NUTANIX). Experience in IT, in activities such as: technical support, consulting or projects with a broad architectural vision. Projects: TL Upgrade (OS version upgrade of 160 High end servers in the region); CMDB - (Creation of tool in Python of auto-discovery to raise the configuration Items of the client's network).
Datacenter Coordinator  LATAM
Johnson & Johnson (By Onset Sjc)Datacenter Coordinator LATAM
Aug. 2014 - Mar. 2020São José dos Campos e Região, BrasilProject management (PMI), agile methods (Scrum, Kanban). Responsible for operation management and project execution of the Latin American datacenters, with excellent understanding of the electrical and mechanical systems involved, including systems such as feeders, transformers, generators, switches, UPS, ATS, PDU, chillers, pumps, air handling units and CRAC; Management of remote and multicultural people and teams; Responsible for the on-premises environment: internet, security, vmware, storage (SAN, NAS), private and public cloud (AWS and Azure) at SJC and Latam site, ensuring the availability of services for the business and the Devops (Application Services) team. Root cause analysis, maintenance of SLAs through proactive detection and reporting; Use of ITIL framework based processes. Ability to follow precise and complete procedures for support, system documentation and issue tracking; Good sense and instincts in decision making; Projects delivered: Rollout of the company's new datacenter, Tier III; Physical and logical migration to the new datacenter; Cleaning and optimization of the diesel tanks of the DC generators without downtime; Replacement of damaged condensers of the air conditioning system in the vault room; Project to eliminate the technical rooms in the region with the use of Cisco Meraki appliance.
Senior Infrastructure Consultant
CIS CorporateSenior Infrastructure Consultant
Sep. 2013 - Aug. 2014São Paulo e Região, BrasilResponsible for the IT and infrastructure environment of the company, acting in the management of internal IT projects and for external clients, suppliers, IT security, infrastructure, budgets, server administration, cloud services, backup, server consolidation, virtualization, network and telecom administration (firewall, vpns, switches and routers), training and user support. Management and implementation of project migration from DC to AWS.
Datacenter Coordinator LATAM
The Goodyear Tire & Rubber Company ( By Stefannini)Datacenter Coordinator LATAM
May. 2013 - Sep. 2013São Paulo e Região, Brasil e LATAMResponsible for managing third level support team (servers, telecom and operations), management of the IT environment under ITIL framework , infrastructure, deployment of global corporate IT projects, process improvements and maintenance throughout the operation's client Goodyear Latin America.
IT Specialist Coordinator - Infrastructure
GamesaIT Specialist Coordinator - Infrastructure
Jul. 2011 - Feb. 2013São Paulo e Região, BrasilResponsible for the infrastructure and datacenter of the entire Brazilian operation (two offices and one manufacturing plant) reporting directly to the headquarters in Spain. Responsible for the management and local roll out of all global infrastructure and datacenter projects. Management of the support team, equipment suppliers, infrastructure and telecom providers. Purchase of equipment and services.
Technical Consultant
Aon HewittTechnical Consultant
Jun. 2008 - Jul. 2011São Paulo e Região, BrasilResponsible for IT infrastructure and technical support in all corporative environments; Hardware maintenance,network administration (folder access, accounts, backup) , Local contact to all global infrastructure projects inside of company. Responsible to contact and manage all IT vendors and providers. Telephone and mobile devices.
System Administrator
Electronic Data SystemsSystem Administrator
Dec. 2005 - Jun. 2008São Paulo e Região, BrasilOperation and monitoring of servers Intel and Unix, inside worldwide companies like Vale, ABN, Telefônica, Braskem, Net, GM, Lan Chile, Mac Donald´s,etc.
IT Support
Hewlett PackardIT Support
Sep. 2003 - Dec. 2005Support to employees from Ericsson and Unilever in all Latin America and Caribbean by phone , using remote access, VNC , Citrix metaframe and VPNs. 1st level Support in all corporate systems such as: SAP, SIEBEL,
IT Support Specialist
Hewlett PackardIT Support Specialist
Jul. 2001 - Sep. 2003Support to corporative clients from Compaq/HP by phone in hardware of servers, setup, troubleshooting and, besides, monitoring of applications to telecom carriers in Compaq billing solutions.
Information Technology System Support ( by Vermont TI )
CargillInformation Technology System Support ( by Vermont TI )
Jan. 2000 - Jun. 2001São Paulo e RegiãoThecnical support for users in all environment, NetWare , windows NT, printers, ERP Jd Edwards. Support users in migration from JDE to SAP R/3 .

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