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Work Background
Sales Representative
KidStrongSales Representative
Apr. 2023 - Oct. 2025United States, San DiegoResults-driven Sales Representative with KidStrong supporting three high-volume locations, managing inbound and outbound calls, texts, and emails to convert leads, retain members, and strengthen client relationships. Handled cancellations and escalations with professionalism and empathy, consistently protecting brand reputation while improving member satisfaction. Maintained accurate client records through detailed data entry and CRM management, ensuring seamless communication across teams. Regularly participated in leadership calls with owners and general managers, contributing frontline insights, identifying trends, and supporting strategic decisions to improve sales performance and operational efficiency. Hubspot, Glofox, SalesMsg, etc.
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