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Work Background
DevOps Engineer
Check CodeDevOps Engineer
Mar. 2024 - Feb. 2025Timişoara, Timiş, Romania• Assisted in setting up and maintaining CI/CD pipelines using GitHub Actions • Used GitHub for version control and collaborative development • Deployed and managed cloud resources using Azure • Built and ran Docker containers • Supported Kubernetes deployments and managed pods and services • Monitored logs and application output to identify and report deployment errors • Configured simple Grafana dashboards and basic log collection tools • Collaborated with developers to troubleshoot environment issues and deployment errors • Documented setup procedures, configuration changes, and troubleshooting steps for internal use
IT Service MES Expert
ZF GroupIT Service MES Expert
Jul. 2022 - Mar. 2024Timişoara, Timiş, Romania• Responsible for supporting MES systems, participating in projects related to deploying applications and configuring/interconnecting production lines • Supporting Tier 2 problems/incidents for Strategic and Tolerated MES Applications • Change and Release Management responsibility for MES applications • Working close with PLC and Control Teams to implement MES/SCADA Systems • Providing Global MES/SCADA Tier 2 production on-time support and ticket resolution within agreed SLAs • Interacting closely with IT Launch, Service teams and Business during Strategic/Tolerated MES implementations • Server Certificates Management • Siemens Simatic OPC server installation & configuration • IIS, WebApi and AppPool configuration • SAP integration & configuration • Creating and updating test cases for new releases - end to end and unit tests • Creating and continuously maintaining Confluence documentation • ITIL processes and frameworks • Tech: Windows Server 2016 & 2019, Oracle SQL, Microsoft SQL Server, OracleSQL, Apache ActiveMQ, IIS, Web Services, Web API, Grafana, Jira & Confluence, BMC Remedy - ITSM, in-house MES/SCADA systems.
Application Management Services Consultant
NTT DATA RomaniaApplication Management Services Consultant
May. 2021 - Jun. 2022Timişoara, Timiş, Romania2nd Level Support for critical and non-critical applications in the automotive production industry for a major Bavarian automotive company. The purpose is to maintain, control and support the applications in the production lines. • Providing Technical Support and maintenance activities for the applications that we are responsible • Working with the PIC Processes of the customer (Incident, Problem, Change Management) • Cooperating with the Users and the Customers • Participating in daily meetings with the team, weekly meetings with the customer • Performing root cause analysis, logs analysis • Solving the issues and tickets that arise in daily business • Daily monitoring of the systems (finding performance issues in time and solving the problems proactively) • Installation of regular patches for the applications • User Management and managing rights • Database activities: checking the DB Jobs, DB Tunning • Creating and continuously maintaining the documentation • Tech: Windows Server 2012R2, 2016 & 2019, Suse Linux Enterprise Server, OracleSQL, Grafana, Jira & Confluence, BMC Remedy - ITSM • ITIL processes and frameworks
Freelance Photographer
Self employed as photographerFreelance Photographer
Jun. 2019 - Dec. 2019Berlin Area, Germany• Working directly with small business owners to develop an online presence (3 projects: one bar, one café and one hostel). • Executing digital photography workflow: capturing, downloading, editing, printing, backup and cataloguing • Help in developing the websites using WordPress
System Support Engineer
Kreditech Holding SSL GmbHSystem Support Engineer
Oct. 2017 - Oct. 2018Hamburg Area, GermanyKreditech (a trading name of Kreditech Holding SSL GmbH) is a German online lender which offers loans to individuals based on their creditworthiness which is analyzed using their online data instead of using traditional credit rating information. Founded in 2012 by Sebastian Diemer and Alexander Graubner-Müller, Kreditech is headquartered in Hamburg, Germany; it particularly focuses its efforts on emerging markets. Main tasks: • IT on-boarding of new hires (account creation, laptop configuration) • Windows Server administration (2008 R2) • GSuite/Office365 administration • Jira/Confluence administration • Apple device management using JAMF Pro • SaaS applications management • SSO/MFA (Okta) • Supporting peripheral devices and accessories for Macs to be able to operate in a corporate environment • Providing software and hardware support to the company employees both in-office and remotely • Managing the helpdesk ticketing queue, resolving requests promptly • Documenting and implementing system procedures and policies • Configuring and maintaining Cisco meeting room Video Conference Systems • Provide technical support for all large scale meetings • Support of iPhone/iPads and mobile device management
Information Technology System Administrator
3Pillar GlobalInformation Technology System Administrator
Mar. 2016 - Oct. 2017Timis County, Romania3Pillar Global builds innovative, revenue-generating software products, enabling businesses to quickly turn ideas into value. The company’s service offerings — Innovate, Accelerate and Elevate — address the entire software product development lifecycle, delivering clients a tangible result at every phase. 3Pillar balances business-minded thinking with engineering expertise in disruptive technologies, such as mobile, cloud, and big data, to develop products that meet real business needs. Main tasks: • Install and configure computer hardware operating systems (Windows 7/8/10, Mac OS X, Ubuntu 16.xx) • Administer network servers - Windows Server 2008 R2 • Configure and maintain virtual machines, part of the testing environment • Active Directory tasks - creating user accounts, reset passwords, create groups, assign/change/remove different permissions • Install, configure and administer switches, routers and access points • VoIP management through Cisco Unified Communications Manager • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations • Perform data backups and disaster recovery operations • Plan, coordinate and implement network security measures to protect data, software, and hardware through McAfee ePolicy Orchestrator • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use • Maintain other computer peripheral devices such as printers and solve printing problems if they arise • Github administration (access, teams, repositories) • Work with bug/issue tracking tools like Jira, Confluence • Keep track of IT supplies and equipment and analyze equipment performance to determine the need for repair or replacement • Coordinate with vendors and with company personnel to facilitate purchases
Application Support Analyst
Syonic SRLApplication Support Analyst
Dec. 2015 - Mar. 2016Timis County, RomaniaSyonic is one of the leading eHealth companies and community builders in Romania. Its software products are designed to support all medical and workflow related activities for doctors’ offices, diagnostic centres, clinics and hospitals. Its information services for all parties involved in the healthcare system and its web-based patient health records contribute towards safer and more efficient healthcare. Main tasks: • Support and maintain the application • Communicate with users regarding application outages • Establish priorities for enhancements/modifications • Interface with the users, business team and sales team to create new functionality and expedite issue resolution • Help configure set up as requested by users and monitor platforms • Perform post-rollout testing of new releases (quality assurance) • Create SQL scripts/views on demand for data manipulation • Provide off-hours support (24x7) when needed
IT Administrator / IT Helpdesk Analyst
DRÄXLMAIER Group RomaniaIT Administrator / IT Helpdesk Analyst
May. 2015 - Dec. 2015TimisoaraMain tasks: • Single point of contact for phone calls and emails from staff regarding IT issues and queries • 1 st and 2nd line support - troubleshooting of IT related problems from in-house software • Troubleshoot network issues • Escalate unresolved calls to the infrastructure support team • Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner • Provide basic in-house training in MS Office applications • Publishing support documentation to assist staff with requests for information & provide staff training if required • Active Directory tasks - creating user accounts, reset passwords, create groups, assign/change/remove different permissions • Install and troubleshoot Cisco Software (Jabber & WebEx)
Windows System Administrator
AtosWindows System Administrator
Jun. 2014 - May. 2015Timişoara, Timiş, RomaniaSystem Administrator, responsible for installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. I ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and partners. Main tasks: • Install and configure operating systems and applications • 2nd level phone support to off-site customer • Provide support, including procedural documentation • Monitor and maintain company computers systems and networks • Troubleshoot system and network problems • Diagnose/solve software faults • Active Directory tasks - creating user accounts, reset passwords, create groups, assign/change/remove different permissions • Manage printers and solve printer problems if they arise • Provide computer support services/remote assistance for other organizations employees • Help in administration, examination and maintenance of network servers - Windows Server 2008 R2 • Perform backups and file restore • Manage Windows 7 virtual machines through different consoles
Traffic Controller
Public Transport Services - Traffic Control Centre (TCC)Traffic Controller
Jan. 2013 - May. 2014TimisoaraTCC is closely monitoring the traffic and public transport situation. If there is any emergency incident, TCC disseminates real-time traffic and public transport news, and coordinates with police, public transport and tunnel operators, other departments and parties concerned to alleviate the traffic and pubic transport services impact.
Distribution Driver
Phoenix PharmaDistribution Driver
Jan. 2012 - Jan. 2013Nürnberg Area, Germany• Delivering items. • Inspecting vehicle for operation. • Loading and unloading products. • Resolving client complaints. • Driving vehicles through different routes.

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Technical Support Specialist for Multi-Platform Systems
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