Jamila Draper

General Manager @Trinidad and Tobago Association for the Hearing Impaired

Startup FounderCompliance OfficerC-level ExecutiveCEOCustomer ServiceConsultingCustomer Success ManagerFinanceEducationChief Customer Officer (CCO)FounderLecturerSoft Skills TrainerAssociate

JAMILA DRAPER, is currently the General Manager at the Trinidad and Tobago Association for the Hearing Impaired. She has over 25 years professional experience in the Financial Services industry, fifteen of these having been spent within the Credit Union movement in Trinidad and Tobago progressing over the years into more and more senior managerial positions. She holds a B.Sc. Degree in Agri Business Management from the University of the West Indies as well as an LCCI Advanced Diploma in Marketing, Advertising and Public Relations. She also holds Professional Certification in AML/CFT from the AMLFC Institute in conjunction with UWI Arthur Lok Jack School of Business and the University of St. Thomas as well as a Post Graduate Certificate in Business Administration from the University of South Wales. She is the Co-founder and Co-Chair of the Trinidad and Tobago Sister Society (the local arm of World Council’s Global Women’s Leadership Network) and has served on the Boards of AFETT (Association of Female Executives of Trinidad and Tobago), the Association of Compliance Professionals of Trinidad and Tobago as well as the Caribbean Credit Union Managers Association. She has also been involved in adult education, having delivered courses at the Institute of Training and Development (INTAD), Trinidad and Tobago Business Etiquette and Protocol Specialists (TTBEPS), and most recently UWI ROYTEC. As an experienced Finance and compliance professional, she brings to organizational development a portfolio of managerial accomplishments and experience honed over many years of hands-on application and execution of team building, mentoring and solution driven approaches. Her areas of expertise include: - Credit Union Operations - Leadership and Governance - Training and Development - Board/Management Relations - Compliance (AML/CFT) - Customer Service excellence

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Work Background

General Manager

Trinidad and Tobago Association for the Hearing ImpairedGeneral Manager

Feb. 2025Port of Spain, Trinidad and Tobago

Associate Consultant

ODYSSEY CONSULTinc LimitedAssociate Consultant

Jan. 2024 - Feb. 2025Trinidad and Tobago

Director Customer Success

Kuelap, IncDirector Customer Success

Jun. 2019 - Oct. 2019

Director Business Development - Caribbean

Kuelap, IncDirector Business Development - Caribbean

Oct. 2018 - Jun. 2019Caribbean region

Manager

Western United Credit UnionManager

Dec. 2016 - Oct. 2018Fitt Street

Advisor to the Minister of Public Utilities

Ministry of Public UtilitiesAdvisor to the Minister of Public Utilities

Sep. 2015 - Nov. 2016

Part Time Lecturer

UWI School of Business and Applied Studies Limited (Trading as ROYTEC)Part Time Lecturer

May. 2015 - Feb. 2017Port of Spain

Caribbean Regional Represenative

The Signature Group of CompaniesCaribbean Regional Represenative

Jan. 2014 - Dec. 2015

Treasurer / Credit Committee Member

Good Shepherd Credit UnionTreasurer / Credit Committee Member

Aug. 2013 - Dec. 2016Tunapuna

Principal Co-operator and Consultant

Mirasu Consultancy ServicesPrincipal Co-operator and Consultant

Jul. 2013 - Apr. 2023Arima, Trinidad

Director / Facilitator

Business Etiquette and Protocol Specialists LimitedDirector / Facilitator

Jun. 2011 - Dec. 2016Port of Spain

Branch Manager

Eastern Credit Union Corporative Society LtdBranch Manager

Mar. 2006 - Aug. 2011

Executive Assistant to the Administrator

Venture Capital Incentive ProgramExecutive Assistant to the Administrator

Jun. 2005 - Aug. 2005

Owner

JAM Marketing and Consultancy ServicesOwner

Jun. 2004 - Jun. 2013

Manager Marketing and Consumer Relations

Credit Reporting Services Ltd (TransUnion)Manager Marketing and Consumer Relations

Oct. 2003 - May. 2005

Leasing Officer

SBDC Leasing LimitedLeasing Officer

Jul. 2002 - Oct. 2003

Senior Microfinance Advisor

Caribbean Microfinance LimitedSenior Microfinance Advisor

Jun. 2001 - Jul. 2002

Loans Officer

Agricultural Development BankLoans Officer

Jun. 1995 - May. 2001

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