IntegralWayBusiness Operations Analyst
Nov. 2021Belgrade, Serbia• Led the development of 3 company websites from scratch, including 2 business consulting websites and 1 retreat house website as a Business Operations Analyst for IntegralWay. - Managed the entire website development process, from concept creation and layout design to contractor selection, project management, and launch. - Created the overall structure and layout of the websites, developed concept examples, and selected and managed contractors to execute the project. - Communicated regularly with developers to ensure project progress and adherence to design specifications. - Implemented a user-friendly navigation system and business logic on the website, as well as integrated payments and other company services. - Supervised the testing and launch of the websites, ensuring a smooth transition from development to live operation. - Worked closely with the team to provide feedback to developers, ensuring that the final product met the company's needs and standards.
• Responsible for conducting in-depth analysis of business indicators related to sales, customer demographics and market trends. Utilized data to create comprehensive client profiles and track customer loyalty. • In charge of company presentations to showcase products and services to potential clients. Developed a set of templates to streamline future presentation creation within the company.
• Write copy for company advertisements and websites. • Act as an in-house translator in Russian and English for various departments, dealing with a wide variety of documents. Regularly translate long-form social media texts for Instagram.
• Organize regular company events, which includes finding suitable locations, sourcing high-quality supplies and coordinating logistics. • Work closely with company contractors to ensure that all projects are completed on time and within budget.