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Work Background
AstraZenecaCloud Advisory Director
Jun. 2022United KingdomLed and developed a high-performing team of Cloud Advisors and Product Owners, fostering a culture of innovation and excellence. By proactively engaging with stakeholders, ensured alignment with their evolving needs and strategic goals. Drove continuous service improvement through structured customer feedback mechanisms, while clearly communicating cloud product visions, roadmaps, and rollout plans. Additionally, oversaw demand capture and business case development, ensuring initiatives were strategically aligned and delivered measurable value. • Created and delivered multiple high-profile R&D IT platforms and business services that have driven significant value and innovation within the organisation. • Successfully introduced Agile methodologies and supporting tools, allowing the team to manage nearly triple the number of requests efficiently and flexibly. • Implemented Continuous Integration/Continuous Delivery (CI/CD) practices, significantly improving delivery flow and the accuracy of performance metrics. • Championed Minimum Viable Product (MVP) thinking, accelerating the delivery of value and allowing rapid iteration based on feedback
AstraZenecaCloud Advisor
May. 2019 - Jun. 2022United KingdomProactively engaged with business areas and regional R&D IT stakeholders to anticipate evolving requirements, ensuring strong relationships that informed demand management and investment decisions. Led the delivery and lifecycle management of cloud services, from development through deployment, while maintaining transparency through clear communication of product roadmaps and service portfolios. By capturing and forecasting demand, defining requirements, and developing strategic business cases, ensured efficient resource allocation and alignment with business goals. Focus on customer satisfaction drove the effective use of cloud services to maximize business value. • Enabled and collaborated on AZ’s first business-led Citizen Development platform in R&D. Paving the way for several subsequent platforms. • Improved several key Cloud services incl. Child Account requests, improving speed of delivery and user experience. • Introduced a new Demand Governance process, allowing us to forecast demands in advance ensure resources, skills and capabilities were in place.
AstraZenecaCloud Adoption Strategy Lead
May. 2017 - Jan. 2019United KingdomLed the development of AZ’s inaugural Cloud Strategy, driving and managing cloud demand and initiatives across the organization to align with strategic goals. This included advising on the CIO’s business case to migrate 80% of on-premise workloads to the cloud and spearheading efforts to reduce the on-premise estate, optimising operations and enabling scalable, cloud-first capabilities. • Co-created and presented the first AZ Cloud Strategy to the CIO and leadership team, garnering approval and support. • Executed and developed a business case demonstrating that transitioning directly from on-premises to Cloud required substantial investment with minimal benefit, ultimately saving AstraZeneca millions of dollars. • Created and presented the subsequent “Cloud Smart” strategy to IT Leadership Team
AstraZenecaRegional Infrastructure Lead
Sep. 2014 - May. 2017United KingdomManaged service delivery for AstraZeneca’s EMEA Data Centres, ensuring continuous operations and excellence in service management. I developed and implemented infrastructure strategies to enhance scalability and security and continuously evaluated systems to reduce costs and improve efficiency. • Achieved a 60% reduction in P1 incidents, significantly enhancing system reliability and user satisfaction. • Implemented strategies resulting in a 30% reduction in P2 incidents, contributing to improved operational efficiency and reduced downtime. • Increased the speed of delivery for new on-premise infrastructure by 27%, accelerating business capabilities and supporting faster project implementations.
AstraZenecaRegional Service Manager EMEA
Sep. 2013 - Sep. 2014
AstraZenecaOperations Leader
Nov. 2011 - Sep. 2013
AstraZenecaIS Support Manager
Mar. 2010 - Nov. 2011
AstraZenecaSupport Shift Leader
Nov. 2007 - Mar. 2010
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