Requests
2
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Seven Stones IndonesiaCo-Founder, Writer, CX Trainer, Brand Director
Apr. 2016 - Nov. 2025IndonesiaCo-founded and shaped a hospitality-led real estate brand, embedding CX principles into brand identity, content, and training.
Developed brand voice, editorial direction, and long-form content across multiple platforms.
Designed internal CX training focused on leadership, mindset, and service culture.
Editorial support for BaliExpat, ExpatIndonesia, InvestIndonesia, Gapura Bali, and RETalk Asia.
Sentosa Resorts BaliResident CX Trainer, Quality Control
Jan. 2009 - Jan. 2013IndonesiaLed customer experience strategy and training for a 50-villa luxury resort.
Designed CX training across all departments and developed SOPs and quality systems.
Acted as brand guardian across marketing, website, and advertising.
Preventative Maintenance, Villa and common area QC checks, owner liaison
Island Biker ToursTechnical Advisor, Tour Guide, Operations Consultant
Jan. 2008 - Dec. 2009A unique take on Harley Davidson tours across Bali (and beyond). This involved developing a working relationship with Dewata Harley Davidson in Bali and the head office in Jakarta as well as researching roads, facilities and attractions, building a website, online marketing and magazine exposure. Tours were conducted throughout the year and clients came from around the world.
Paradise Property BaliGeneral Manager
Aug. 2004 - Jun. 2008IndonesiaEstablished real estate operations in Bali, set up and managed day-to-day operations, marketing, advertising, exhibitions, websites, and client relations.
digitaldevelopment.comDirector
Jan. 1999 - Dec. 2000JakartaResponsible for website development and online marketing campaigns for a wide range of clients around the world covering the hospitality industry, sporting events, music concerts, auction houses and yachting. Duties included keyword development and strategies, search engine positioning, extensive online research, client services and IT training for clients.
ITT Sheraton Nusa Indah, BaliProject Manager - Little Stars Club for Kids
Aug. 1998 - Nov. 1998BaliResponsible for the development and implementation of a child care centre at one of Bali’s most prestigious hotels. Duties included organizational structuring, curriculum and syllabus development, detailed lesson planning and materials development, back of the house tours and lessons, organizing field trips, computer room set up, worksheets and self study units, writing of press releases and design of printed collateral, staff training and evaluation procedures, train the trainer, activity scheduling and liaising with designers, architects and builders to oversee construction of the facility.
Ismay Publications LtdManaging Editor
Jan. 1998 - Dec. 1999Hong Kong, BeijingResponsible for the conceptual development and editorial content of monthly, bi-monthly and annual publications for the tourism and expatriate markets in Beijing, Shanghai, Guangzhou, Macau, Indonesia and India. Duties also included advertising, client service and budget control. Publications included: Indonesia Welcomes You! (1996 & 1997), Destination Indonesia (1997), Welcome to Beijing, Welcome to Shanghai, Shanghai Talk, City Life Guangzhou and Welcome to Macau.
PT Data Pati Tara AndhikaCreative Director
Jan. 1997 - Dec. 1998JakartaResponsible for creative concept and development for a wide range of clients and products. While heading a six man creative team other duties covered extensive client service, strategic planning and marketing. Major clients included ITT Sheraton Indonesia, Thai Airways International, Bank Universal and American Express.
Indonesia Australia Language FoundationRadio Producer, Project Officer, Private Sector Coordinator
Jan. 1990 - Dec. 1993Jakarta, BaliProject Officer: A three month project sponsored by PT Bina Marga for approximately 30 civil engineers intending to study at the University of New South Wales, Sydney, Australia. Based at the Indonesia Australia Language Foundation in Jakarta, duties included client service, instructor supervision, deployment and evaluation of instructors, curriculum development and design, specialist materials writing and development, computer assisted language learning (CALL), cultural awareness training, report writing and evaluation Radio Producer, Kang Guru II Radio English: Produced at the Indonesia Australia Language Foundation and broadcast regionally every Tuesday at 19:30 by Radio Republik Indonesia and internationally on shortwave. Approximately 16,000 registered listeners on data base and an estimated audience of over 150,000 people nationwide. Duties included script writing, material development, research for programme contents, studio recording, sound editing, mixing, recording and deployment scheduling, programme production, guidebook writing, editing and production and office management. Coordinator, Private Sector, Bali: Responsible for establishing courses, materials and marketing for Private Sector English Language Courses at the newly opened Indonesia Australia Language Foundation in Bali. Duties included hiring of expatriate teachers, developing curricula over a complete range of English Language Courses from complete beginners to advanced students of English as well as teacher evaluations.
Intch is a Professional Networking App for the Future of WorkSee more people like Andy on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1125244 people
15
Project Manager @ Schema Event Management
20
Regional Program Manager I ASEAN I Oracle @ Oracle Corporation
21
Graphic Designer @ Dermaster Clinics Indonesia
360435 people
15
Project Manager @ Schema Event Management
28
Creative Director @ SBD Ltd
21
Writer/PR Consultant