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Work Background
Shippler (Pty) LtdHead of Operations and New Client Integration
May. 2024South Africa
Shippler (Pty) LtdExport Planner/Manager
Jun. 2022 - May. 2024Gauteng, South Africa• Managed the Danone export account end-to-end, ensuring every shipment from order to delivery met strict timelines and quality standards. • Assumed responsibility of Acting Business Development Manager, increasing sales volumes and surpassing target volumes by strengthening customer and client relationships. • Oversaw all export documentation, SAP order processing, transport planning, and coordination with warehouses and distributors across SADC. • Balanced inventory to reduce waste while keeping product availability and service levels high. • Cut costs and maintained favourable rates across the transport sector by building strong working relationships with logistics partners and key stakeholders to keep exports running efficiently, even during tight lead times.
Clover S.A. Proprietary LimitedPrincipal Supply Planner
Jan. 2019 - Jun. 2022City of Johannesburg• Oversaw stock movement between the main factory and five national DCs, maintaining strong service levels and balancing production output with customer demand. • Implemented daily and weekly S&OP (Sales & Operations Planning) routines to improve forward visibility, allowing for quicker decisions on production adjustments and inventory control. • Created and maintained stock-on-hand and age analysis reports, giving both operations and commercial teams clear insight into stock trends and risks. • Improved communication and collaboration between production, planning, and distribution teams through regular stakeholder meetings that aligned priorities and reduced miscommunication. • Strengthened reporting accuracy and introduced automated reporting tools that reduced manual errors and improved planning efficiency. • Achieved consistent cost and service improvements through data-led planning, proactive issue resolution, and tighter control of master data integrity.
Clover South AfricaDeployment planner
Jan. 2018 - Dec. 2019City of Johannesburg• Managed stock deployment from factory to branches, maintaining a 98% order fill rate while reducing overstock and aged inventory. • Planned and executed warehouse distribution efficiently, optimising transport loads and costs. • Worked closely with supply, logistics, and warehouse teams to align daily priorities and keep deliveries on schedule. • Monitored stock movement and age reports daily, taking proactive action to prevent shortages or waste. • Drove continuous collaboration across the supply chain, improving visibility, communication, and data accuracy from planning through to delivery.
Clover S.A. Proprietary LimitedCS Team Leader
Jan. 2012 - Dec. 2017City of Johannesburg• Training of temporary staff • Compiling sales incentive reports • Formulating client presentations • Handling of all inbound and outbound interactions • Resolve queries and complaints via stakeholders • Capture orders accurately and on time according to the daily call list • Inform customers of accounts on hold • Confirm customer orders as per standard operational procedures • Inform relevant stakeholders of issues pertaining to their orders • Sell new or additional products • Assist team members to obtain team results • Take responsibility for visual management of information
The Creative CounselMall Activation Supervisor/Promoter
Nov. 2010 - Apr. 2011
Computer & Printing Supplies SASales
Sep. 2009 - Oct. 2010
ElectroTech Electrical Engineering LtdData Capturer, HR Assistant
Nov. 2008 - May. 2009
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