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Work Background
MultivistaOperations Manager
Mar. 2019Delray Beach, Florida• Responsible for managing the day-to-day operations, which include regular interaction and coordination with project team members and scheduling the daily activities of the Multivista employees. • Coordinate new project setup and continued maintenance of the Multivista website. This includes user access requests, updating plan revisions, and general QC of project documentation. • Assist with coordination for kick-off meetings, training and other various client interactions to ensure set-up and use of the Multivista system is easy and effective for all users. Overall account management. • Created and completed KPI reports on a daily and weekly basis monitoring individual and group performance. • Recruited, mentored, developed and coordinated a group of up to 8 photographers and 1 Account manager. • Oversee Monthly budget and control employee Over Time.
Grey Otter SolutionOperations Manager
Jan. 2017 - Feb. 2019Florida, United StatesOutsourcing company for Property preservation Business.
Global Business Partners (GBP)Preservation Coordinator
Jan. 2016 - Dec. 2016Miami/Fort Lauderdale Area• Develop and maintain client and commercial relationships. • In charge of sales and client approval of bids. • Strategic planning directly with the company owners. • Responsible of the coordination of new work orders and negotiations between the client and subcontractors. • Elaborated business plan and sales strategy to increase the profit margins. • Responsible for quality of the work order results submitted to the clients. • Completed daily work order reports and bimonthly subcontractor’s evaluation reports.
Banco Nacional de Crédito, C.A. Banco UniversalBusiness Banker
Feb. 2014 - Feb. 2015Venezuela• Searched for 17 new clients and offered them the range of products the financial institution had. • In charge of building client loyalty through negotiations and special product designs. • Completed periodic financial analysis and reports. • Offered personalized service to existing and potential customers in order to generate profitable business for the bank. • Negotiated interest rates and products with costumers, tracked requests and credit status, provided presentations and documentation for settlement of claims (Developed, updated and safeguarded credit reports). • Performed daily collections of interest, capital and credit quotas. Prepared monthly reports on compliance and setting goals for the client.
L´Oreal VenezuelaInternship
May. 2013 - Dec. 2013Venezuela• Assisted the product manager in marketing and management for BIOTHERM products. • Responsible for keeping track of the publications of the brand in social media (Facebook and Twitter). Wrote and reviewed press releases. • Responsible of the design of brochures, expert guides, flyers, POP products, banners and billboards. • Product and tester control, placed orders and free deliveries in SAP. • Made sales segmentation (according to the axes of the brand), sales projections and quarterly product orders to the headquarters, among other tasks.
T.G.I. Friday's VenezuelaManagement Internship
Jun. 2010 - Sep. 2010Venezuela• Caracas Restaurant Concepts is the managing and owner company of the T.G.I Friday´s restaurants in Venezuela. • Supervised the franchise and the restaurants inventory. • Placed purchase orders and manage the franchise inventory • Made sales invoices to the franchisees. • Checked out the weekly availability for the payment of suppliers and alongside with the accountant reviewed the books, • Managed a team that designed a program to control and reduce the theft amount of food in the restaurants.
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