PT BFI Finance Indonesia, TbkOperational Risk Head
Dec. 2021 - Dec. 2025Indonesia, South Tangerang• Identify operational risks (processes, systems, human resources, third parties, and fraud indications). This is done through RCSA, workshops, and RSA within the work unit.
• Risk measurement and assessment (likelihood & impact), determining inherent risk, controls, control tests, and residual risk. Then comparing with risk appetite.
• Monitoring and reporting risks by monitoring action plans, Key Risk Indicators, Loss Event Database, and reporting to management every quarter.
• Governance, culture, and risk compliance (establishing operational risk policies), building risk awareness and risk culture by conducting workshops and training, coordinating with internal audit, corporate compliance, and risk owners
• Implement the annual RCSA process (risk
identification, risk causes, impact, inherent risk, established controls, control testing, residual risk, and action plan)
• Delivered presentations and training courses to
promote best practices for techniques and processes.
• Established clear lines of responsibility for
managing specific operational risks within functional areas across the organization.
• Diagrammed and evaluated existing processes
to identify gaps and devise solutions.