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Work Background
Atlas Law CenterParalegal
Feb. 2025
Atlas Consumer LawIntake Specialist
Sep. 2024Illinois, United States
Agave Mexico Bistro & Tequila HouseRestaurant Server
Apr. 2023 - Sep. 2023Tucson, Arizona, United States●Memorized restaurants tequila stock and accompanying meals that pair well together. ● Multitaksed during the busiest season of the year, including grand opening of resturant. ● Knowledgably recommend menu items based on customer needs and preferences, including upselling complimentary dishes and drinks. ● Managed orders and accompanied financial transactions using the Point of Scale system ● Have mastered excellent customer service skills upon many interactions with customers on a daily basis.
Floras Market RunRestaurant Server
Mar. 2023 - Sep. 2023Tucson, Arizona, United States●Ensured optimal guest experience by taking orders, serving dishes, and removing dinnerware, within a timely manner and positive attitude. ● Implementing new menu introdutcions strategies, increasing customer purchases by 10% on average. ● Recommended wine pairings with dishes, along with dessert to provide exceptional experience and dining. ● Knowledgably recommend menu items based on customer needs and preferences, including upselling complimentary dishes and drinks. ● Negotiated resolved customer concerns ● Managed orders and accompanied financial transactions using the Point of Scale system ● Have mastered excellent customer service skills upon many interactions with customers on a daily basis.
Michigan Laborers’ District Council, Lansing MILegal Secretary Assistant
May. 2021 - Sep. 2024Lansing, Michigan, United States●Organized office operations and procedures, including scheduling appointments, managing correspondence, and maintaining files, resulting in a 20% increase in office efficiency. ●Coordinated meetings and events by preparing agendas, arranging venues, and managing logistics, ensuring smooth execution and positive outcomes. ●Managed incoming and outgoing communications, including emails, phone calls, and mail, to ensure timely and accurate information flow within the office. ●Provided exceptional customer service by greeting visitors, addressing inquiries, and resolving issues, contributing to a positive and professional office environment.
LongHorn SteakhouseHostess/ Server Assistant
May. 2016 - Aug. 2017Lansing, Michigan, United States●Engaged with customers regularly which served to improve my people skills and ability to describe and sell products. ● Communicated orders to the kitchen staff and ensured that all orders were accurate and on time. ● Provided the customers with a pleasant dining experience and quality service. ● Consistently handled money and payment transactions. ● Gained ability to successfully perform duties under difficult or stressful situations. ● Learned to take initiative and support teammates when needed while continuing to perform my own duties.
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